The Payment Setup screen allows you to configure how customers pay you, and how you will collect that money. ShopSite includes support for numerous payment systems such as PayPal, as well as the ability to process payments through several traditional payment gateways. For help deciding what payment processor or service to use, see Accepting Payments with ShopSite.
Before setting up payment methods, verify that the "Your country" drop-down box in the top right is accurate. The country selected will impact which payment methods are available for your use. If the country is incorrect, select the appropriate country from the drop-down list and click the "Update" link.
Choose Payment Methods Accepted In Your Store
Use this section to configure what sources of funds you are willing to accept payments from. In order to accept payments using any method, you must have a merchant account or account with the individual service which allows you to process the payments. |
PayPal Commerce, Express, or Standard |
Check this box to setup PayPal payments with a PayPal button. PayPal Commerce is the newest PayPal service and allows you to configure just the PayPal button or the PayPal Button and a separate Credit Card checkout button. PayPal Commerce will also let you accept PayPal Credit.
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Some merchants have had trouble with the initial Connect process when using the Firefox browser. If you experience problems, try a Chrome browser and wait several seconds between steps when Connecting or re-Connecting during the initial setup. Once setup, Firefox will work for both shoppers and merchants.
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PayPal Express will display a PayPal checkout button and let shoppers pay using their PayPal account or optionally using a Credit Card from the PayPal sign-on screen.
PayPal Standard is the original PayPal payment method and instead of a button it is selected from a pull-down. From a convenience, features and reliability point of view it is recommended that merchants use the newer Commerce or Express options. Note: PayPal Standard is not available on newer installations.
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Amazon Pay |
Check this box then click Configure to accept payments using Amazon Pay. When you select this option, customers will be presented with an Amazon Pay checkout button. Customers who select to pay using Amazon Pay will be taken to Amazon, where they can enter their account information. The funds will be deposited to your Amazon merchant account. |
Apple Pay |
Check this box then click Configure to accept payments using Apple Pay. When you select this option, customers using an Apple device configured to use Apple Pay will be presented with an Apple Pay checkout button. Apple Pay works with Authorize.Net or Braintree v.zero payment gateways. |
Google Pay |
Check this box then click Configure to accept payments using Google Pay. When you select this option, customers will be presented with a Google Pay checkout button. Google Pay works with Braintree v.zero payment gateway. |
Credit Cards
In order to process credit card payments on your website, you must have a compatible Merchant Account. ShopSite has integrated support for several real-time payment gateways, or you can manually process payments offline. |
Processor |
Select the desired payment processing option you want to use from the drop-down list, then click Configure to configure ShopSite to use the selected real-time payment gateway. You can only use one payment processor at a time.
manual (off-line) |
Select this option from the drop-down menu to process payments manually. To process a payment, view or download the order and enter the payment information into your payment processing system. Click Configure to modify your manual payment processing options. |
PayPal Commerce Platform |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal Commerce Platform. |
Worldpay |
Select this option from the drop-down menu then click Configure to accept payments using the Worldpay Payment Service. |
Authorize.Net |
Select this option from the drop-down menu then click Configure to process payments in real-time using Authorize.Net via their Accept.js API. |
Authorize.Net AIM |
Select this option from the drop-down menu then click Configure to process payments in real-time using Authorize.Net via their Legacy AIM API. |
Authorize.Net SIM |
Select this option from the drop-down menu then click Configure to accept payments using the Authorize.Net SIM payment service. Customers who select to pay using a credit card will be taken to the Authorize.Net website, where they can enter their payment information. |
BluePay |
Select this option from the drop-down menu then click Configure to process payments in real-time using BluePay. |
Braintree v.zero |
Select this option from the drop-down menu then click Configure to accept payments using the Braintree v.zero. |
CyberCash |
Select this option from the drop-down menu then click Configure to process payments in real-time using CyberCash. This option is only visible to merchants who have previously configured the CyberCash gateway. This feature will not be available in future versions. |
eWAY |
Select this option from the drop-down menu then click Configure to process payments in real-time using eWAY. |
First Data Global Gateway (formerly LinkPoint or YourPay) |
Select this option from the drop-down menu then click Configure to process payments in real-time using First Data Global Gateway (formerly LinkPoint or YourPay). |
First Data Global Gateway e4 |
Select this option from the drop-down menu then click Configure to process payments in real-time using First Data Global Gateway e4. |
Forte (Formerly ACH Direct) |
Select this option from the drop-down menu then click Configure to process payments in real-time using Forte. |
Gateway Emulator |
Select this option from the drop-down menu then click Configure to process payments in real-time using a Gateway Emulator that emulates the Authorize.Net gateway. |
Lynk Systems |
Select this option from the drop-down menu then click Configure to process payments in real-time using RBSLynk. |
Genius CHeckout |
Check this box, then click Configure to accept payments using the Genius payment service.
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NetBanx |
Check this box, then click Configure to accept payments using the NetBanx payment service. NetBanx is a UK-based payment service that requires you to set up a NetBanx merchant account. Customers who select to pay using NetBanx will be taken to the NetBanx website, where they can enter their payment information. |
Optimal Payments |
Select this option from the drop-down menu then click Configure to process payments in real-time using Optimal Payments. |
PayPal Commerce Platform |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal Commerce Platform. |
Paypal Payflow Link |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal's Payflow Link. |
Paymentech Orbital Gateway |
Select this option from the drop-down menu then click Configure to process payments in real-time using Paymentech Orbital Gateway. |
Paypal Payflow Link |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal's Payflow Link. |
PayPal Payflow Pro version 4 |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal Payflow Pro. |
PayPal Payments Advanced |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal Payments Advanced. |
PayPal Payments Pro |
Select this option from the drop-down menu then click Configure to process payments in real-time using PayPal Payments Pro. |
Plug'nPay |
Select this option from the drop-down menu then click Configure to process payments in real-time using Plug'nPay. |
PSiGate |
Select this option from the drop-down menu then click Configure to process payments in real-time using PSiGate. |
RX-Payments |
Select this option from the drop-down menu then click Configure to process payments in real-time using RX-Payments. |
Sage Pay (formerly Protx) |
Select this option from the drop-down menu then click Configure to process payments in real-time using Protx. |
Transaction Express |
Select this option from the drop-down menu then click Configure to process payments in real-time using Transaction Express1. |
VirtualPAY |
Select this option from the drop-down menu then click Configure to process payments in real-time using NPC VirtualPAY. |
Worldpay |
Select this option from the drop-down menu then click Configure to accept payments using the Worldpay Payment Service. |
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Processor (Deprecated) |
The following processors are deprecated and not recommended. They will only be displayed if you had previously configured them.
First Data Global |
Formerly known as LinkPoint or YourPay, this gateway is no longer in service by First Data.
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First Data Payeezy |
Formerly known as e4, this gateway is no longer in service by First Data.
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Other Payment Methods |
You can accept other payment methods by checking the box for any of the following options.
- Purchase Order - Customers will be prompted to enter a purchase order number on the Checkout screen. You must have an account that allows you to accept purchase orders, and ShopSite will not automatically verify or process these transactions.
- C.O.D. - Customers who select Cash On Delivery will not be prompted to enter any payment information on the Checkout screen. If you wish to accept Cash On Delivery payments, you must use a service that allows this option. ShopSite will not automatically process Cash On Delivery transactions.
- Check - Customers who select to pay using a Check will be prompted to enter their bank account and routing number on the Checkout Screen. You may then manually process the payment as an electronic check. ShopSite will not automatically verify or process Check payments.
- Generic Payment Options - You may configure ShopSite to accept payments from one or two non-integrated payment methods. For example, if you wanted to provide a line of store credit, you could use these fields to prompt for the customer's name and store credit account number (to be handled offline; ShopSite will not automatically process these transactions.).
Check the box(es) for the Generic Payment Options (1 and/or 2) you wish to use. Up to four fields can be used to collect customer information. You can configure the names of the payment options and the names of the fields on Preferences > Store Text > Checkout Changes made to the names will be reflected on the Payment Options page. You can mask or hide some of the data entered in these fields on the customer's receipt by setting the checkbox next to the desired fields. Any fields that will not be used to gather customer information will need to be cleared. This means that if you only plan to use the first two fields of Generic Payment Option 1, you will need to clear the text from "Generic Payment Option 1 Field 3" and "Generic Payment Option 1 Field 4".
The 4 check boxes below each Generic Payment Option are used to indicate which of the 4 possible data fields for that payment method will be masked on the Thank You screen and email receipts. This allows you to mask critical information such as an account number or special code so they won't be visible on the receipt. If the box is not checked the data from the field will be visible on receipts.
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Fraud Prevention
ShopSite has several features to help with fraud prevention. If you are having trouble with bots (automatic scripts) testing stolen credit card numbers on your site, you can use the CAPTCHA feature to verify that the form is being completed by a real, human customer. |
Display CAPTCHA |
Select the radio button for the option you want:
- Off - never display a human validation image.
- Always On - always display a human validation image.
- On, but only after the number of failed attempts has been reached - Specify a Failed Attempts Limit. If a customer submits bad payment information the specified number of times, ShopSite will display a human validation image for any further attempts to submit payment information by that customer.
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CAPTCHA type |
Select the radio button for the option you want:
- reCAPTCHA v2 (by Google) - reCAPTCHA v2 uses a simple check box. The user clicks the box labeled "I'm not a robot" and the CAPTCHA determines whether or not it needs to display some text for input. This method requires the merchant to register their domain with Google. Here's an example:
- reCAPTCHA v3 (by Google) - reCAPTCHA v3 uses an advanced risk analysis engine to determine if it thinks you are a bot. Otherwise, nothing is displayed to the user -- there is no need for a "prove you are a human" check box or a requirement to select "the photos from the images." If you have v3 enabled a small reCAPTCHA image will be displayed in the lower right corner:
- Legacy - Legacy CAPTCHA uses an unlevel text with distracting decorations. Here's an example:
You can click the Test button for any of the CAPTCHA options to get a preview of that CAPTCHA.
Deprecated: The following CAPTCHAs are deprecated and not recommended. They will only be displayed if you have previously set them up. Once you select another option they will be removed:
- Basic - Basic CAPTCHA uses a simple crosshatch over the passphrase.
- reCAPTCHA v1 (by Google) - reCAPTCHA uses a combination of unlevel text and an image.
- TYPE-IN (by Solvemedia) - This CAPTCHA is no longer in service. If activated in a store it will error out and prevent the shopper from checking out.
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NoFraud |
NoFraud is a 3rd-party service that combines AI models with human oversight to generate accurate pass-or-fail decisions on a credit card. ShopSite supports NoFraud when using Authorize.Net, PayPal Commerce, and Manual Processing (pre-auth check).
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Maximum Cart Size |
Some bots scan a site and hit all the add-to-cart buttons and create an enormous cart file which will slow down ShopSite and the web server. With this setting, once the threshold is hit no more products can be added to that shopping cart. Instead, the bot will get a web server 400 error when it tries to use that cart. The cart will be removed after the time specified in the "Keep unfinished shopping carts" setting (Commerce Setup > Order System > Shopping Cart Screen).
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Cart Throttling |
Fraudsters will sometimes use a very large or small price in their attemps to inject hundreds of orders to ascertain if a credit card is valid. When an order is over or below the value ShopSite will delay the cart response thus throttling the number of fraud attempts and reducing the number of fake credit cards sent to the payment processor for validation/rejection.
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Arrange Buttons
If you have enabled multiple payment methods with their own checkout button such as PayPal, Amazon Pay, Apple Pay, or Google Pay, you will see them displayed here. You can use your cursor to drag them and organize them in the order you wish for them to be displayed on the checkout screen. You can even select to add some text between buttons.
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