Screen: ShopSite > Commerce Setup > Payment > Configure Processor

Manual (offline) Processing Settings

Overview

When you enable manual processing, ShopSite will collect credit card information when a customer places an order, but will not contact any payment gateway to authorize transactions or capture funds. You might want to use this method if you already have a POS system for a brick-and-mortar store and want to use that for transaction processing.

When configured for manual processing, ShopSite will only check that the customer’s credit card number is in the correct format. If it is, ShopSite will display a receipt to the customer, which most customers will assume to mean that the transaction has been approved. If you encounter a problem with the customer’s credit card when you are processing it manually, you will have to contact the customer using the information given on the order form. The Orders screen in ShopSite will list all orders and allow you to view them and download them, but the Bill Orders button will not be displayed.

Note:

If your store is using manual (offline) payment processing, and you are capturing CVV information, after you view or download an order for the first time the CVV data will be removed from ShopSite. If the order is viewed or downloaded again, the CVV data will be replaced with "**purged**".

Manual Processing Settings

Display CVV2 Entry Box
Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.
Require CVV2 Entry
Check this box to make the CVV2 field a required field on the order form.

Credit Cards

Supported cards and other payment types Select which credit cards you want to accept payments from. If you are using a real-time payment gateway, you should check to see what cards your gateway accepts, and what the fees for those cards are. Some cards types may not be available for the gateway you use. Check the box beside the card name to accept payment from that card. You can select any (or all) of the following, based on your payment gateway:
  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diner's Club/Carte Blanche
  • eCheck
  • Solo
  • Switch
  • Delta
  • Visa Electron/UK
  • JCB
  • Maestro
CVV2 Help Text Enter the text to be used for the CVV2 Help Link. If your credit card processor is configured to include a CVV2 field with the payment information, this text will be displayed as a link beside the field.
CVV2 Help URL This is the URL to be used for the CVV2 Help Link. When a customer clicks the link beside the CVV2 field, a new window will open to this URL. You can use the default URL or you can create your own page explaining what a CVV2 is and where to find it on a credit card.

ShopSite Help and Resource Center
Last updated: February 18, 2014
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