Plug'nPay

Plug'nPay Settings

Overview

Here you can setup or modify settings for the Plug'nPay gateway payment processor. If you have an Plug'nPay merchant account, you can configure ShopSite to process credit card orders in real time. Your customers can enter their credit card information (including billing address) on the shipping screen and ShopSite will forward that information to Plug'nPay for verification. If the information is correct and there are funds available to cover the cost of the order, Plug'nPay will tell ShopSite that the order is authorized and ShopSite will display a receipt to the customer.

After you ship an order, you can go to the Orders screen in the back office and select the order and click Bill Orders to start the process to receive payment. ShopSite will send a request to Plug'nPay to capture the funds for that order, and the funds will be transferred to your merchant bank account, usually within a couple of business days.

Getting Started

Follow the steps below to get started with Plug'nPay.

If you do not already have a Plug'nPay account contact e-onlinedata to obtain a merchant bank account and/or a credit card processing account with Plug'nPay. e-onlinedata is a Plug'nPay reseller and has a program in place just for ShopSite merchants.

Use the account information for your new accounts to fill in the fields in the ShopSite Plug'nPay Settings screen, as explained below.

Begin processing transactions.

Setup

On the Commerce Setup screen, select Payment, then select Plug'nPay and click on Configure. You will see a screen with the following fields:

Host

pay1.plugnpay.com (read only) The name of the Plug'nPay server that will process your transactions.

Port

443 (read only) The port on the Plug'nPay server to send transaction information to.

Authorize Script

/payment/pnpremote.cgi (read only) The path and filename of the script that authorizes transactions.

Authentication

Username

This required field must contain your Plug'nPay account username.

Password

Provide your Plug'nPay account password.

Transaction Settings

Order Transaction Type

Specify the type of transaction that you want ShopSite to process when a customer places an order. For most situations, you should leave this set to Authorize Only. If your store sells digital download products, you may want to set this to Authorize and Capture (Sale) to ensure that the funds are actually captured before customers are given access to the online products.

Authorize Only: This is the normal transaction method for ShopSite. When a customer clicks "Submit This Order," ShopSite sends the transaction to Plug'nPay for authorization, the transaction is authorized, and ShopSite is notified of the authorization. A "hold" for the amount of the purchase is placed on the customer's credit card, but the funds are not "captured" until the merchant goes to the Orders screen in ShopSite and clicks Bill Orders.
Authorize and Capture (Sale): This method authorizes a transaction and captures funds all at once. ShopSite sends a transaction to Plug'nPay for approval, the transaction is approved, ShopSite is notified of the approval, and the transaction automatically settles at the end of the business day without any further action by the merchant. If you select this transaction type, you will not be able to use the Bill Order button on the Orders screen to capture funds because they are captured at the time of the order.

Billing Transaction Type

Specify the type of transaction that you want ShopSite to process when you click the Bill Orders button. For most situations, you should leave this set to Prior Auth Capture.

Transaction Currency

Select a currency type that Plug'nPay will use.

Order Description

This is text to identify that the billing originated with your ShopSite store.

Timeout

The number of seconds that ShopSite should wait for a response from the Plug'nPay server.

Display CVV2 Entry Box

Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.

Require CVV2 Entry

Check this box to make the CVV2 field a required field on the order form.

Display Error Details

Check this box only when setting up a new Plug'nPay and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.

Gateway confirmation email

Send email to customer

Select whether Plug'nPay should send a payment confirmation email to the customer. You can select True to send an email, False to not send an email, or you can select Use gateway default setting.

Email address for merchant copy

Enter the email address for the account you want the merchant copy of the gateway confirmation email to go to. If you leave this blank, no merchant copy will be sent.

Credit Cards

Supported cards and other payment types

Select which credit cards you want to accept payments from. If you are using a real-time payment gateway, you should check to see what cards your gateway accepts, and what the fees for those cards are. Check the box beside the card name to accept payment from that card. You can select any (or all) of the following:

Visa
MasterCard
Discover
American Express
Diner's Club/Carte Blanche
eCheck
JCB

CVV2 Help Text

Enter the text to be used for the CVV2 Help Link. If your credit card processor is configured to include a CVV2 field with the payment information, this text will be displayed as a link beside the field.

CVV2 Help URL

This is the URL to be used for the CVV2 Help Link. When a customer clicks the link beside the CVV2 field, a new window will open to this URL. You can use the default URL or you can create your own page explaining what a CVV2 is and where to find it on a credit card.

Fill in the proper values and click Save and Enable.

ShopSite Help and Resource Center
Last updated: February 18, 2014
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