Authorize.Net

Overview

If you have an Authorize.Net merchant account, your customers can enter their credit card information (including billing address) on the shipping screen and ShopSite will forward that information to Authorize.Net for verification. If the information is correct and there are funds available to cover the cost of the order, Authorize.Net will tell ShopSite that the order is authorized and ShopSite will display a receipt to the customer.

After you ship an order, you can go to the Orders screen in the back office and select the order and click Bill Orders to start the process to receive payment. ShopSite will send a request to Authorize.Net to capture the funds for that order, and the funds will be transferred to your merchant bank account, usually within a couple of business days.

Note:

If using Authorize.Net's Fraud Filters and you set any to Hold for Review, ShopSite will not be notified that the order was held for review and will assume the transaction was completed. For such orders, you'll need to manually process them in the Authorize.Net merchant interface. If this step is missed, no funds will be captured. You should receive notifications from Authorize.Net whenever an order triggers the Fraud Filters you have enabled.

Note:

Level II and Level III processing is supported. This may give you a better discount for some business card transactions. You will need to contact Authorize.Net about activating Level II and/or III processing. ShopSite automatically sends all necessary data for Level II and for Level III if you activate the Product Commodity Code specified in the configuration (in ShopSite Pro or Manager).

API

Authorize.Net has several different programmatic interfaces. This interface uses their newest API -- Accept.js

Getting Started

Follow the steps below to get started with Authorize.Net.

If you do not already have an Authorize.Net account contact this merchant account provider to obtain a merchant bank account and/or a credit card processing account with Authorize.Net. They are an Authorize.Net reseller and have a program in place just for ShopSite merchants.

Use the account information for your new accounts to fill in the fields in the ShopSite Authorize.Net Settings screen, as explained below.

Begin processing transactions.

Setup

From the Commerce Setup screen, select Payment, then scroll down and click the Authorize.Net radio button, then click Configure Processor. You will see a screen with the following fields:

Host

Choose between Sandbox (for testing) and Live (for processing orders).

Authentication

You must enter your Authorize.Net login ID, Transaction Key and Public Client Key which you should get from Authorize.net.

API Login ID

Enter your Authorize.Net login ID

Transaction Key

Enter your Authorize.Net Transaction Key here.

Public Client Key

Enter your Authorize.Net Public Client Key here.

Transaction Settings

Order Transaction Type

Specify the type of transaction that you want ShopSite to process when a customer places an order. For most situations, you should leave this set to Authorize Only. If your store sells digital download products, you may want to set this to Authorize and Capture (Sale) to ensure that the funds are actually captured before customers are given access to the online products.

Authorize Only: This is the normal transaction method for ShopSite. When a customer clicks "Submit This Order," ShopSite sends the transaction to Authorize.Net for authorization, the transaction is authorized, and ShopSite is notified of the authorization. A "hold" for the amount of the purchase is placed on the customer's credit card, but the funds are not "captured" until the merchant goes to the Orders screen in ShopSite and clicks Bill Orders.
Authorize and Capture (Sale): This method authorizes a transaction and captures funds all at once. ShopSite sends a transaction to Authorize. Net for approval, the transaction is approved, ShopSite is notified of the approval, and the transaction automatically settles at the end of the business day without any further action by the merchant. If you select this transaction type, you will not be able to use the Bill Order button on the Orders screen to capture funds because they are captured at the time of the order.

Order Description

This is text to identify that the billing originated with your ShopSite store.

Display CVV2 Entry Box

Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.

Require CVV2 Entry

Check this box to make the CVV2 field a required field on the order form.

Send Line Items

Check this box when you want to send information about the products being ordered (line items) to Authorize.net.

Display Error Details

Check this box only when setting up a new Authorize.Net account and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.

Decrease PCI scope

This is a deprecated legacy setting that will not appear if you had not previously checked it.

Send E-commerce Market Type.

Depending how your Apple Pay account has been setup you might encounter the error Opaque data can only be used with ECOM market type. If this is the case checking this box should resolve the error condition.

Gateway confirmation email

Send email to customer

Select whether Authorize.net should send a payment confirmation email to the customer. You can select True to send an email, False to not send an email, or you can select Use gateway default setting.

Email address for merchant copy

Enter the email address for the account you want the merchant copy of the gateway confirmation email to go to. If you leave this blank, no merchant copy will be sent.

Automated Recurring Billing (ARB) Settings

Automated Recurring Billing (ARB) enabled on your Authorize.Net account

Set this check box to acknowledge that you have Automated Recurring Billing enabled on your Authorize.Net account and to enable Automated Recurring Billing and subscription services for your ShopSite store. After selecting this option, Automated Recurring Billing becomes available as an option in the ShopSite back office for your products. Further information on configuring products to use Automated Recurring Billing can be found on the Add Products page (in ShopSite Pro or Manager).

Level III Processing

Product Commodity Code Field

Level III Processing for VISA requires that a Product Commodity Code be sent for each product ordered. Check with Authorize.Net to set up Level III and if a Product Code is required. If a code is needed you can specify it by using a Product Field and indicating this in the pull-down. Further information on configuring product fields can be found on the Extra Fields Configuration page. Note that There is no universally accepted commodity code standard, but the United Nations Standard Products and Services Code (UNSPSC) is widely deployed. If this is set to None or the product does not have a code specified, the Product Commodity Code Default (see below) will be used if configured.

Product Commodity Code Default

If your store sells only one type of product then you can set a default commodity code here and it will apply to all products. You can use this instead of the per product Product Commodity Code Field (see above.) Additionally you can use both. When a Product Commodity Code has not be set for a specific product, the default will be used.

Unit of Measure Product Field

A unit of measure is the code for how the product is measured. Most things are sold as a unit so ShopSite defaults to EAC which stands for Each. If a product is sold by the pound then you could set the unit of measure to LBS. If the product is sold in packs of a dozen you could have the unit of measure be "DZP". When ShopSite sends the quantity and price per unit it will use the formula:

TotalQuantity = Quantity * UnitQuantity
PricePerUnit = TotalProductPrice / TotalQuantity

You can specify the Unit of Measure by using a Product Field and indicating this in the pull-down. If this setting is "none" or the Extra Product Field for the product is blank then the default "EAC" will be sent. Further information on configuring product fields can be found on the Extra Fields Configuration page. See Appendix A of this document for example units of measure.

Credit Cards

Supported cards and other payment types

Select which credit cards you want to accept payments from. If you are using a real-time payment gateway, you should check to see what cards your gateway accepts, and what the fees for those cards are. Check the box beside the card name to accept payment from that card. You can select any (or all) of the following:

Visa
MasterCard
Discover
American Express
Diner's Club/Carte Blanche
eCheck
JCB
UnionPay

CVV2 Help Text

Enter the text to be used for the CVV2 Help Link. If your credit card processor is configured to include a CVV2 field with the payment information, this text will be displayed as a link beside the field.

CVV2 Help URL

This is the URL to be used for the CVV2 Help Link. When a customer clicks the link beside the CVV2 field, a new window will open to this URL. You can use the default URL or you can create your own page explaining what a CVV2 is and where to find it on a credit card.

Fill in the proper values and click Save and Enable.

ShopSite Help and Resource Center
Last updated: October 11, 2017
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ShopSite Shopping Cart Software

Host	Choose between Sandbox (for testing) and Live (for processing orders).
Authentication You must enter your Authorize.Net login ID, Transaction Key and Public Client Key which you should get from Authorize.net.
API Login ID	Enter your Authorize.Net login ID
Transaction Key	Enter your Authorize.Net Transaction Key here.
Public Client Key	Enter your Authorize.Net Public Client Key here.
Transaction Settings
Order Transaction Type	Specify the type of transaction that you want ShopSite to process when a customer places an order. For most situations, you should leave this set to Authorize Only. If your store sells digital download products, you may want to set this to Authorize and Capture (Sale) to ensure that the funds are actually captured before customers are given access to the online products. Authorize Only This is the normal transaction method for ShopSite. When a customer clicks "Submit This Order," ShopSite sends the transaction to Authorize.Net for authorization, the transaction is authorized, and ShopSite is notified of the authorization. A "hold" for the amount of the purchase is placed on the customer's credit card, but the funds are not "captured" until the merchant goes to the Orders screen in ShopSite and clicks Bill Orders. Authorize and Capture (Sale) This method authorizes a transaction and captures funds all at once. ShopSite sends a transaction to Authorize. Net for approval, the transaction is approved, ShopSite is notified of the approval, and the transaction automatically settles at the end of the business day without any further action by the merchant. If you select this transaction type, you will not be able to use the Bill Order button on the Orders screen to capture funds because they are captured at the time of the order.
Order Description	This is text to identify that the billing originated with your ShopSite store.
Display CVV2 Entry Box	Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.
Require CVV2 Entry	Check this box to make the CVV2 field a required field on the order form.
Send Line Items	Check this box when you want to send information about the products being ordered (line items) to Authorize.net.
Display Error Details	Check this box only when setting up a new Authorize.Net account and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.
Decrease PCI scope	This is a deprecated legacy setting that will not appear if you had not previously checked it.
Send E-commerce Market Type.	Depending how your Apple Pay account has been setup you might encounter the error Opaque data can only be used with ECOM market type. If this is the case checking this box should resolve the error condition.
Gateway confirmation email
Send email to customer	Select whether Authorize.net should send a payment confirmation email to the customer. You can select True to send an email, False to not send an email, or you can select Use gateway default setting.
Email address for merchant copy	Enter the email address for the account you want the merchant copy of the gateway confirmation email to go to. If you leave this blank, no merchant copy will be sent.
Automated Recurring Billing (ARB) Settings
Automated Recurring Billing (ARB) enabled on your Authorize.Net account	Set this check box to acknowledge that you have Automated Recurring Billing enabled on your Authorize.Net account and to enable Automated Recurring Billing and subscription services for your ShopSite store. After selecting this option, Automated Recurring Billing becomes available as an option in the ShopSite back office for your products. Further information on configuring products to use Automated Recurring Billing can be found on the Add Products page (in ShopSite Pro or Manager).
Level III Processing
Product Commodity Code Field	Level III Processing for VISA requires that a Product Commodity Code be sent for each product ordered. Check with Authorize.Net to set up Level III and if a Product Code is required. If a code is needed you can specify it by using a Product Field and indicating this in the pull-down. Further information on configuring product fields can be found on the Extra Fields Configuration page. Note that There is no universally accepted commodity code standard, but the United Nations Standard Products and Services Code (UNSPSC) is widely deployed. If this is set to None or the product does not have a code specified, the Product Commodity Code Default (see below) will be used if configured.
Product Commodity Code Default	If your store sells only one type of product then you can set a default commodity code here and it will apply to all products. You can use this instead of the per product Product Commodity Code Field (see above.) Additionally you can use both. When a Product Commodity Code has not be set for a specific product, the default will be used.
Unit of Measure Product Field	A unit of measure is the code for how the product is measured. Most things are sold as a unit so ShopSite defaults to EAC which stands for Each. If a product is sold by the pound then you could set the unit of measure to LBS. If the product is sold in packs of a dozen you could have the unit of measure be "DZP". When ShopSite sends the quantity and price per unit it will use the formula: TotalQuantity = Quantity * UnitQuantity PricePerUnit = TotalProductPrice / TotalQuantity You can specify the Unit of Measure by using a Product Field and indicating this in the pull-down. If this setting is "none" or the Extra Product Field for the product is blank then the default "EAC" will be sent. Further information on configuring product fields can be found on the Extra Fields Configuration page. See Appendix A of this document for example units of measure.
Credit Cards
Supported cards and other payment types	Select which credit cards you want to accept payments from. If you are using a real-time payment gateway, you should check to see what cards your gateway accepts, and what the fees for those cards are. Check the box beside the card name to accept payment from that card. You can select any (or all) of the following: Visa MasterCard Discover American Express Diner's Club/Carte Blanche eCheck JCB UnionPay
CVV2 Help Text	Enter the text to be used for the CVV2 Help Link. If your credit card processor is configured to include a CVV2 field with the payment information, this text will be displayed as a link beside the field.
CVV2 Help URL	This is the URL to be used for the CVV2 Help Link. When a customer clicks the link beside the CVV2 field, a new window will open to this URL. You can use the default URL or you can create your own page explaining what a CVV2 is and where to find it on a credit card.