Screen: ShopSite > Commerce Setup > Shipping

Shipping

ShopSite offers several different options for charging your customers for shipping. No matter what your merchandising strategy, you should be able to find a shipping method that meets your needs. Simply select the shipping method of your choice and then click Configure.

Note:

If you need to charge tax on shipping costs, you can enable that in Commerce Setup > Sales Tax. You should consult a tax expert on this, as shipping charges may or may not be taxable, depending on where your store is located, whether you add a "handling" charge, whether your shipping rates are exact or approximate, and whether passage of title occurs before or after you ship.

ShopSite Shipping Rate Calculations

Select one of the availble methods of calculating shipping costs, then click Configure to specify rates.

You define a table of weights and charges for each shipping method that you enable.
This is the simple table that many mail order catalogs use. The price for shipping corresponds to the total price of the products ordered.
Every order is charged the same rate no matter how many items are in the order. You can specify different rates for different shipping methods.
Every order is charged a flat base rate plus an additional charge for each product in the order. Orders with more products are charged higher shipping. This is an especially good system if all your products are approximately the same weight and size.
A flat shipping rate is charged for each item. You can specify different rates for different shipping methods.
The shipping charge is the total of all the shipping charges for each product or the minimum shipping charge, whichever is greater.
The shipping charge is the total of all the shipping charges for each product plus the base shipping charge.
None
Selecting None if you do not want to display any ShopSite shipping calculations in the shopping cart. You can enable UPS and a Custom Shipping Add-on even if you select None.

Other Shipping Services

You can enable any of these shipping services individually, or along with one of the ShopSite shipping calculations.

Select UPS services for weight and zone-based shipping charges. ShopSite obtains the rates for each order directly from UPS.
The shipping charge is calculated by a merchant-supplied custom shipping program that conforms to the ShopSite Shipping API.

Shopping Cart Screen

Select how you would like the available shipping options displayed to customers in the shopping cart.

Display Shipping Options As
ShopSite can display the list of available shipping options as either a pull-down menu or as radio buttons. Pull-down menus take less space and look neater if you offer many shipping methods, but using radio buttons lets the customer see all available methods without having to click an arrow.
Shipping Option Sort Order
Select the order in which shipping options should be displayed within each shipping service.
Default Selected Shipping Option
Select whether you want the first listed shipping option to be selected by default when the Shipping page loads..
Shipping Service Display Order
Specify the order in which shipping options from each shipping service should be displayed. If you want to emphasize one shipping service, you may want to have it displayed first. If you want to display all shipping methods from all services sorted by cost, choose to display all service options together.

Shipping Box Dimensions

If you are using UPS or a Custom Shipping Add-on to calculate shipping charges, you may need to specify the dimensions of each product’s shipping box as well as the product weight to get the correct shipping charges.

Unit of Measure
Select whether your box measurements are in inches or centimeters, whichever is appropriate for your country.
Standard Box Sizes
Enter the dimensions of your standard shipping boxes in the format LxWxH (Length by Width by Height). When you are adding a product or editing product info, you will be able to select from these box sizes in a pull down menu. You can add an optional text description for each box by typing a semicolon between the dimensions and the description. You can list the dimensions or the description first, like this:

24x24x24; Big Square Box

or

Big Square Box; 24x24x24

Only the dimensions will be sent to UPS or the Custom Shipping Add-On.

Handling Charges

In addition to shipping charges, you can add a handling charge to each order. If you have enabled tax on shipping, handling charges will also be taxed.

Handling Charge
Check this box to add a handling charge to each order, based on the values that you define here. The handling charge will be included in the shipping charge; it will notbe displayed as a separate line item in the shopping cart
Handling Charge Formula
Use these fields to create a formula for calculating handling charges. You can define a simple formula, or one based on other costs in the order.
  • Base - Enter an optional base handling charge for each order. You can enter just a Base charge, just a Plus charge, or a combination of the two. Any Base charge will be added to all orders, regardless of the number of products or the amount of the order, etc.
  • Plus/Times - Select a criteria for calculating handling charges - in addition to any Base charge that you defined - and then select a multiplication factor. Here are some example:
    • None - only the Base charge will be added to orders.
    • Subtotal - The handling charge will be calculated as a percentage of the product subtotal, in addition to any Base charge. For example, if you select Subtotal times .05, the handling charge will be 5% of the product subtotal.
    • Total Number of Products - The handling charge will be calculated based on the number of products in an order, in addition to any Base charge. For example, if you select Total Number of Products times 1.25, the handling charge will be $1.25 for each product ordered.
    • Weight - The handling charge will be calculated as a percentage of the total weight of the order, in addition to any Base charge. For example, if you select Weight times .5, the handling charge will be $0.50 per pound.
    • Shipping - The handling charge will be calculated as a percentage of the shipping charge, in addition to any Base charge. For example, if you select Shipping times .1, the handling charge will be 10% of the shipping charge.
Maximum Handling
Charge
Enter an optional maximum handling charge for each order. If the calculated handling charges exceed this amount, ShopSite will charge the maximum instead of the calculated amount. Note that the calculated amount includes the per order charge defined here and any Extra Handling Charges defined for individual products.
Turn Off Handling Charge if this Subtotal reached
Enter an optional value at which ShopSite will not add a handling charge to an order. Leave this field blank to add a handling charge based on the Handling Charge Formula, regardless of the order subtotal.

Free Shipping

Enable Free Shipping
Check this box to enable free shipping, based on the settings in the other fields.
Minimum Amount
Choose whether to use the Product Total (the combined product cost before coupons or volume discounts are calculated) or the Subtotal (after discounts, but before tax and handling charges are applied) to determine the minimum cart subtotal to qualify for free shipping. If the selected total meets the minimum value, free shipping will be an available option. The customer is still required to select the free shipping option from the list of available shipping methods; free shipping is not applied automatically.
Shipping Option Name
Enter the text that you want displayed in the shopping cart for the free shipping option.
Allowed Countries
To restrict free shipping to a select list of countries, click Configure. This will take you to the States and Countries screen. In the list of countries, check the "Free Ship" boxes for those countries where you want to offer free shipping. Click Save when you have selected all of the countries. You will then see the Commerce Setup screen again, and you must click Shipping if you need to make additional changes on the Shipping screen.
Excluded ZIP Postal Codes
You may want to exclude certain areas from free shipping, even in the selected countries. For example, if your store is located in the mainland United States, you may not want to offer free shipping to Alasaka and Hawaii. You can exclude areas by entering a list of their ZIP/Postal codes and checking the Exclude box for that area. You can use a question mark as a wildcard for any character in the ZIP/Postal code.

ShopSite Help and Resource Center
February 13, 2004
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