Screen: ShopSite > Commerce Setup > Shipping
ShopSite includes a variety of methods for calculating shipping rates for orders. Select what shipping calculation methods will be offered, and how shipping and handling rates will be calculated for orders.
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If you need to charge tax on shipping costs, you can enable that in Commerce Setup > Sales Tax. You should consult a tax expert on this, as shipping charges may or may not be taxable, depending on where your store is located, whether you add a "handling" charge, whether your shipping rates are exact or approximate, and whether passage of title occurs before or after you ship.
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Shipping Rate Calculations and ServicesSelect which shipping rate calculation methods or services you wish to use for orders, then click Configure to configure settings for that service. |
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ShopSite Shipping Rate Calculations | You may use a simple table to calculate shipping rates for up to ten different shipping methods. ShopSite calculated shipping can be done using one of the following tables: | ||
Shipping Carriers | ShopSite has integrated support for real-time shipping quotes provided by the shipping carriers below. Select the box for any shipping carriers you wish to offer, then Configure rate calculation for the selected carriers.
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International | GlobalShopex International provides an alternative to the merchant handling payment from and shipping to international customers. Click Configure to set up the GlobalShopex International feature. | ||
Custom Shipping | Check this box if you want to have ShopSite use a custom shipping add-on program to calculate shipping rates. Click Configure Add-on to specify the program and options to use. | ||
Shopping Cart ScreenSelect how you would like the available shipping options displayed to customers in the shopping cart. |
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Display Shipping Options As |
Select how you want ShopSite to display the shipping options:
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Shipping Option Sort Order |
Select the order in which shipping options should be displayed within each shipping service. Use the Shipping Service Display Order (below) to set the order the services will appear in. |
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Default Selected Shipping Option |
Select whether you want the first listed shipping option to be selected by default when the Shipping page loads.. |
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Shipping Service Display Order |
Select Services in this order:, then use the Move Up or Move Down buttons to arrange selected services in the desired order. If you want to emphasize one shipping service, you may want to have it displayed first. If you want to display all shipping methods from all services sorted by cost, choose All service options together. |
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If no shipping service is available to ship the entire order | Select how to handle orders where a single shipping option is not available for all products in the cart. | ||
Shipping carrier warning and error messages | Check this box to have all shipping-related error messages and warnings displayed to the customer. | ||
Shipping Box DimensionsIf you are using UPS or a Custom Shipping Add-on to calculate shipping charges, you may need to specify the dimensions of each product’s shipping box as well as the product weight to get the correct shipping charges. |
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Unit of Measure |
Select whether your box measurements are in inches or centimeters, whichever is appropriate for your country. |
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Standard Box Sizes |
Enter the dimensions of your standard shipping boxes in the format LxWxH (Length by Width by Height). When you are adding a product or editing product info, you will be able to select from these box sizes in a pull down menu. You can add an optional text description for each box by typing a semicolon between the dimensions and the description. You can list the dimensions or the description first, like this:
24x24x24; Big Square Box or Big Square Box; 24x24x24 Only the dimensions will be sent to UPS or the Custom Shipping Add-On. You may want to look up the UPS Box Sizes or FedEx Box Sizes. |
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Handling ChargesIn addition to shipping charges, you can add a handling charge to each order. If you have enabled tax on shipping, handling charges will also be taxed. |
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Handling Charge |
Toggle the slider button to add a handling charge to each order, based on the values that you define here. The handling charge will be included in the shipping charge; it will not be displayed as a separate line item in the shopping cart |
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Handling Charge Formula |
Use these fields to create a formula for calculating handling charges. You can define a simple formula, or one based on other costs in the order.
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Maximum Handling Charge |
Enter an optional maximum handling charge for each order. If the calculated handling charges exceed this amount, ShopSite will charge the maximum instead of the calculated amount. Note that the calculated amount includes the per order charge defined here and any Extra Handling Charges defined for individual products. |
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Turn Off Handling Charge if this Subtotal reached |
Enter an optional value at which ShopSite will not add a handling charge to an order. Leave this field blank to add a handling charge based on the Handling Charge Formula, regardless of the order subtotal. |
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Shipping DiscountAllow for a dollar discount for all real-time shippers, such as USPS, UPS and FedEx if the shipping cost as a percentage of the product total meets certain thresholds. This allows the merchant to concentrate the discount on smaller orders where the shipping charges are large compared to the order amount. |
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Enable Shipping Discount |
Toggle slider button to turn Shipping Discount on or off. |
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Discount Breakdown |
Enter the shipping cost percentage and corresponding dollar discount. The discount will be applied before the rate is displayed to the shopper.
The discount to be used is based on the highest threshold that is met by the shipping cost percentage. For example, in the table above a shipping cost of 31% of the product total would get $8 deducted while a shipping cost of 61% of the product total would get $10 deducted. The discount amount will be applied to all real-time rates displayed to the shopper (e.g. USPS, UPS, FedEx.) It is not supported for other shipping methods such as ShopSite shipping by weight, ShopSite shipping by currency, ShopSite flat shipping, etc. |
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Free ShippingSettings in this section apply to both the Free Shipping Threshold and Free Shipping Coupon |
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Allowed Countries |
Click Configure to select which countries will have Free Shipping enabled. This will take you to the Commerce Setup > States and Countries screen, where you can check the Free Ship checkbox for any countries to which free shipping will be allowed. You can use the Exclude ZIP Postal Codes option below to restrict free shipping within allowed countries. |
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Excluded ZIP Postal Codes |
Enter the ZIP or Postal Codes for regions in allowed countries you want excluded from free shipping. For example, a merchant offering free shipping in the contiguous 48 U.S. states would enter the ZIP codes for Alaska and Hawaii to exclude those states. |
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Free Shipping Threshold |
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Enable Free Shipping |
Check this box to enable free shipping when a minimum cart value is met.. |
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Minimum Amount |
Choose whether to use the Product Total (the combined product cost before coupons or volume discounts are calculated) or the Subtotal (after discounts, but before tax and handling charges are applied) to determine the minimum cart subtotal to qualify for free shipping. If the selected total meets the minimum value, the free shipping option will be selected automatically, though the customer will still have the option to select a different shipping method. |
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Shipping Option Name |
Enter the text that you want displayed in the shopping cart for the free shipping option. |
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Free Shipping Message | Text of message displayed in shopping cart when the free shipping option becomes available. | ||
Free Shipping CouponYou may create special Coupons that offer free shipping as the discount. This section allows you to enable the Free Shipping option for coupons, and to specify which shipping method to use for free shipping. Free Shipping coupons will be valid only for countries and ZIP/Postal Codes where Free Shipping is enabled (above). |
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Enable Free Shipping Coupon Usage | Check this box to enable Free Shipping Coupons. You do not need to have Free Shipping enabled in order to create Free Shipping Coupons. You may then create the coupons by going to ShopSite > Merchandising > Coupons. | ||
Shipping Service to use | Select which of your configured shipping methods to use for free shipping coupons. |
ShopSite Help and Resource Center Last updated: August 18, 2024 Give Feedback |
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