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ShopSite Subproduct FAQs

Here is a list of questions and answers about subproducts.

What are subproducts?

Subproducts are a way to associate one or more products with a main product so that the associated products are displayed along with the main product throughout the store. You can use subproducts to encourage your customers to buy accessories with a main product (such as paper with a printer) or to sell variations of the main product, such as different sizes of the same product. For instructions on configuring either of these arrangements, see the Select Subproducts help.

How do I sell the main product after I add subproducts?

Once you add subproducts to a primary (main) product, the price and [Add to Cart] button for the main product are no longer displayed. To be able to sell the primary product, you must add it as a subproduct to itself. To do this, select the primary product from the list of products and click Select Subproducts. From the list of products on the next screen, select the name of the primary product and the names of all other products that you want associated as subproducts to the primary product. Click Save Changes and Publish your store.

How do I get the descriptions and formatting for subproducts to appear on store pages?

When you assign products as subproducts to another product, only the description of the main product is displayed. If you want customers to be able to read the description of the subproducts, you must put them on pages separately from the main product.

Can I use ordering options for subproducts?

Yes, you can use ordering options with subproducts, but not with the main product (unless you add the primary product as a subproduct to itself). Also, if you choose to display the ordering options on your store pages, the layout might look a little messy.

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February 13, 2004
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