Screen: ShopSite > Commerce Setup > Customer Registration > Edit Customer

Edit Customer

Use this screen to view customer information and to make changes to a customer account.

Note:
You cannot view or change a customer’s "ship to" addresses or payment information.
Name
The registered customer’s name. Generally, you would not need to make any changes to a customer’s name. However, you can change which fields are displayed and which are required, such as not showing the Title field. Their display is controlled by the Billing Address fields on the Commerce Setup > Order System > Shipping screen.
Account Status
ShopSite will lock a customer account if there are too many invalid sign in attempts (wrong password and wrong answer to challenge question), or you can lock an account. If a customer has contacted you because their account has been locked, you can unlock the account here. If necessary, you can use the Change Password button to set a new password for the account.
E-Mail Format
Customers can request to receive e-mail in either plain text or HTML formats. This field shows you the current setting and allows you to change it if necessary.
Sign in
The e-mail address that the customer used to register. The customer must enter this e-mail address and the correct password to sign in to the store.
Registration Date
The date and time when the customer registered with the store.
Group Membership
The customer group that you have assigned this customer to. You can change this group on the Assign to Group screen.
Save Payment Information
Customers can choose to have ShopSite save their payment information (credit card number, etc.) to save time on future orders, or they can enter their payment information each time they order. This field shows you whether they chose the save payment option.
Note:
Registered customer payment information is saved in an encrypted format, and cannot be viewed or downloaded by the merchant or anyone else. Once the information is entered the first time, even the customer cannot see the full card number. All credit card payment information is stored (except CVV2 values). For all other payment types, ShopSite only stores the associated address.
Change Password
Click this button to change the customer’s password.
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February 13, 2004
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