Configure Customer Registration

Use this screen to enable and disable customer registration, and to configure some security and layout options.

Customer Registration

These fields enable customer registration and set whether registration is required or optional.

Customer Registration

Set this field to On to enable customer registration, or Off to stop using customer registration in your store.

Shoppers must register

Set this field to Yes to require that customers register before completing a purchase in your store. Set this field to No to make registration optional.

Account Creation

These fields help customers to accurately enter usernames and passwords when registering.

Shopper must enter sign in name

Customers must enter their e-mail address as their sign-in name for your store. Select whether they only need to enter it once, or twice to help detect typing errors.

Shopper must enter password

Select the number of times that a customer must enter their password when they initially register at your store. They will only see asterisks (***) instead of the characters that they type, so requiring them to enter it twice helps to ensure that they typed it correctly.

Sign In

The Sign In fields affect what happens when a customer signs in to use their account.

Minimum password length

Specify the minimum number of characters required for a customer password.

Allowed login attempts

Set the number of consecutive invalid login attempts (wrong username or password) before ShopSite tells the customer to use the "forgot password" link on the Sign In page.

Inactive minutes before being logged off

Sets the number of minutes that a customer is considered "signed in" if there is no activity, such as making changes to the cart contents or customer registration screens. Customers will be signed out as a security measure if this time limit is reached, and they will have to sign in again to continue shopping as a registered customer. As another security precaution, customers are automatically signed out when they complete a purchase.

Challenge Phrase

A challenge phrase is only used when a customer has forgotten the password for an account. If they can provide the same answer to a question that they gave when they first registered, then they will be allowed to reset the password on the account.

Allowed Challenge Phrase attempts

Set the number of consecutive wrong answers to the challenge question before ShopSite locks the account and tells the customer to contact the merchant.

Challenge Phrase Questions

Type the challenge questions that customers can choose from when registering with your store. You can leave the three default questions and provide a fourth question if you wish, or change any of the questions.

After a customer has selected a question and registered with the store, the question is stored with their account information. Any subsequent changes to the questions on this screen will not affect the questions selected by previously-registered customers.

Registration Screen Layout

The Registration Screen Layout fields affect the look of all customer registration pages that customers see.

Registration Template

The layouts of all registration pages are defined by a template that contains ShopSite’s custom template tags. You can select a template from the drop-down list. If you would like to change the look and layout of one or more customer registration pages, you can build your own template from scratch, or copy the existing template and make changes to your copy. You can learn more about custom templates in the Custom Template Help.

Text at top

Enter any text or HTML that you want to appear at the top of all customer registration pages.

Text at bottom

Enter any text or HTML that you want to appear at the bottom of all customer registration pages.

Link

Customer Registration Link

Sample JavaScript to create Customer Registration links on non-shopping cart pages in your store. This script generates links identical to the ones generated by the [-- RegistrationSignIn --] template tag. You can modify this code to customize the appearance of the links. For more information, see Customer Registration Links.

Customer Registration These fields enable customer registration and set whether registration is required or optional.
Customer Registration	Set this field to On to enable customer registration, or Off to stop using customer registration in your store.
Shoppers must register	Set this field to Yes to require that customers register before completing a purchase in your store. Set this field to No to make registration optional.
Account Creation These fields help customers to accurately enter usernames and passwords when registering.
Shopper must enter sign in name	Customers must enter their e-mail address as their sign-in name for your store. Select whether they only need to enter it once, or twice to help detect typing errors.
Shopper must enter password	Select the number of times that a customer must enter their password when they initially register at your store. They will only see asterisks (***) instead of the characters that they type, so requiring them to enter it twice helps to ensure that they typed it correctly.
Sign In The Sign In fields affect what happens when a customer signs in to use their account.
Minimum password length	Specify the minimum number of characters required for a customer password.
Allowed login attempts	Set the number of consecutive invalid login attempts (wrong username or password) before ShopSite tells the customer to use the "forgot password" link on the Sign In page.
Inactive minutes before being logged off	Sets the number of minutes that a customer is considered "signed in" if there is no activity, such as making changes to the cart contents or customer registration screens. Customers will be signed out as a security measure if this time limit is reached, and they will have to sign in again to continue shopping as a registered customer. As another security precaution, customers are automatically signed out when they complete a purchase.
Challenge Phrase A challenge phrase is only used when a customer has forgotten the password for an account. If they can provide the same answer to a question that they gave when they first registered, then they will be allowed to reset the password on the account.
Allowed Challenge Phrase attempts	Set the number of consecutive wrong answers to the challenge question before ShopSite locks the account and tells the customer to contact the merchant.
Challenge Phrase Questions	Type the challenge questions that customers can choose from when registering with your store. You can leave the three default questions and provide a fourth question if you wish, or change any of the questions. After a customer has selected a question and registered with the store, the question is stored with their account information. Any subsequent changes to the questions on this screen will not affect the questions selected by previously-registered customers.
Registration Screen Layout The Registration Screen Layout fields affect the look of all customer registration pages that customers see.
Registration Template	The layouts of all registration pages are defined by a template that contains ShopSite’s custom template tags. You can select a template from the drop-down list. If you would like to change the look and layout of one or more customer registration pages, you can build your own template from scratch, or copy the existing template and make changes to your copy. You can learn more about custom templates in the Custom Template Help.
Text at top	Enter any text or HTML that you want to appear at the top of all customer registration pages.
Text at bottom	Enter any text or HTML that you want to appear at the bottom of all customer registration pages.
Link
Customer Registration Link	Sample JavaScript to create Customer Registration links on non-shopping cart pages in your store. This script generates links identical to the ones generated by the [-- RegistrationSignIn --] template tag. You can modify this code to customize the appearance of the links. For more information, see Customer Registration Links.