Product Name
This is the name of the product that will appear wherever the product is displayed, and also the name of the product used in the Back Office. You must enter a unique name for the product, although you may toggle whether or not to display the name to customers.
Enter the regular price the product will sell for (in your primary currency). This price will be used in calculating the order total, unless you have the product on sale or if the customer qualifies for quantity pricing. You can toggle whether or not the price is displayed on Store Pages and Product More Info Pages.
If you enter a value here, it will be used to calculate the price of the product when you have it On Sale. You can have ShopSite calculate the sale price as a percent off the regular price by entering the percent off, including a percent sign (%), or you can enter a specific sale price (in your primary currency).
Set this check box to disable this product. Disabled products will not be published and will be removed from existing pages when the site is published. The Disable Product feature allows merchants to temporarily remove products from a ShopSite store without manually removing the item from individual pages or deleting the product altogether.
After Automated Recurring Billing has been enabled, products can be set up to use subscription-model pricing. To enable recurring payments for a product, set the "Check here to enable Recurring Pricing" check box. Select a "Payment interval" (Weekly, Monthly, Yearly, Quarterly, or Twice-Yearly), a "Recurring price", an "Ending Period" (Never, or a number between 1-99), and a "Bill On" date (Order date, or a number between 1 and 31).
Set the "Initial Trial Price" check box to give customers a chance to evaluate a product before billing begins. After setting this check box, provide a price for the trial offer and the number of "periods" (period length being determined by the "Payment interval" drop-down box) that the trial will last.
Set the "One-time fee" check box to add a setup, installation, or other one-time fee to a product. This is applied to the initial order only and will appear on the checkout screen of the customer.
Read-only. If this product was imported from a Doba watch list, this field will contain product information provided by Doba. The field is empty if this is not a doba product.
| Item ID | The Doba product ID. This is used to correlate your product with the product on your Doba watch list. You can use the Merchant Search feature to search for a Doba Item Number. |
| Watch List ID | The Doba watch list ID. This is used to track which Doba watch list this product is associated with. You can use the Merchant Search feature to search for a Doba Watch List number. One way to take advantage of this feature is to create categorical watch lists, then assign all products from a specific watch list to a single page. |
| Stock | Indicates whether the product is in-stock or not. If a product is out of stock, you may want to temporarily remove the item from your store. |
| MSRP | Indicates the Manufacturer Suggested Retail Price for the product. ShopSite automatically sets this as the Price of the product when you import the product into your store. |
| Whole Sale Price | Indicates the standard wholesale price you will be required to pay to Doba when someone orders the product through your store. |
| Pre Pay Price | Indicates the PrePay price that will be deducted from your PrePay account, if you have one. Merchants who set up a PrePay account save 3% of the standard wholesale price on products. |
| Ship Cost | Indicates the direct shipping cost for the product. This cost will automatically be calculated as the product's Direct Ship cost in the customer's shopping cart, unless the product qualifies for free shipping. |
| Drop Ship Fee | Indicates the drop shipping fee charged by the supplier. This fee is not automatically calculated in the cart. The drop ship fee is charged once per order, regardless of the number of products, for each supplier who will be shipping a product. You may choose to add a per-product or per-order handling charge to offset the drop ship fee. |
| Minimum Advertised Price | Indicates the minimum price you may charge for this product. Selling or listing a product for below the MAP can result in suspension of your Doba account. |
| Supplier | Indicates the name of the supplier which will ship the product. Products from different suppliers will ship separately from different locations. Each supplier may also have different policies regarding such things as shipping restrictions, return policies, and drop ship fees. You should look at the Supplier Notes accopanying each product for details. |
| Supplier Notes | Policy or information statement provided by the supplier. This may contain information such as shipping restrictions, return and warranty policies. You will need to ensure that customers are aware of, or that your store policies are in compliance with, any restrictions or regulations included in this section. |
| Last Updated | Indicates the last time the supplier provided updated information about this product to Doba. |
Note: |
If you have already imported a Doba product into ShopSite, the Doba Last Updated time will be checked the next time the product is imported. If Doba has updated any product information, the product will be updated in ShopSite as well. Any product fields with information provided by Doba (see the list below) will be set to the Doba-supplied value. This includes the product price.
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When you import or update a Doba product into your store, the following fields will also be updated with information provided by Doba or the supplier:
- Product Name
- Price
- SKU
- Product Image
- MoreInfoPage Image
- Product Description
- MoreInfoPage Description
- Weight
- Brand
Variable Price
Variable pricing allows your customers to specify the price of a product, and optionally the product name and SKU, too. Variable pricing works well with auction payments, where the price of the item is determined by the high bid. It can also be used for donations or gift certificates, where customers can enter the amount they want to give.
Note: |
The Mondrian, Lefty, Matte, Top Notch, and Plain themes do not support variable pricing. Turning on variable pricing will not have any effect in these themes.
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Variable Pricing |
Check this box to enable variable pricing for this product. On your store’s pages, the product price will be replaced by a text box the customer can fill in with the amount they want to pay. That amount will be compared with the product price (above), and will not be accepted if it is lower than the product price. You cannot put a variable price product on sale. |
Variable Name |
If you have enabled Variable Pricing, you may also check this box to let customers enter their own name for the product. |
Variable SKU |
If you have enabled Variable Pricing, you may also check this box to let customers enter their own SKU for the product. |
Minimum Quantity
You may specify a per-product minimum quantity that a customer can buy. This allows you to sell items individually (rather than in sets), but if it is cost-prohibitive to sell extremely small quantities of an item, you can require customers to buy at least the number you specify.
Customers will not be able to check-out if the purchase quantity in the shopping cart is lower than the minimum quantity specified here. You can configure ShopSite to automatically increase the quantity to the minimum by going to the Commerce Setup > Order System > Shopping Cart screen.
Quantity Pricing
Product Quantity Pricing allows you to set the price of a product based on the quantity a customer orders. For example, you could charge full price for orders of less than 10 units, reduce the price for orders of 10 to 20 units, and reduce the price even more for orders of more than 20 units. You can also set a sale price for each quantity level. A Product Quantity Pricing table for a product might look like this in a store:
Quantity Pricing
Check this box to turn on Product Quantity Pricing for this product. ShopSite will not use the values of the Price and Sale Price fields to calculate the cost of an order, but will only use the quantity prices. You may want to turn off (uncheck) the Price Toggle so the regular price is not displayed. You also may want to turn on the Display Order Quantity checkbox so customers can enter a quantity before clicking the [Add to Cart] button.
Quantity Pricing Ranges
Starting Quantity |
This field sets the starting value for each quantity range. The ending value for each range is defined by the Starting Quantity in the next row. For example, the first row sets the price and sale price for quantities starting with 1; if the second row has a Starting Quantity of 10, then the prices set in the first row would apply to quantities of 1-9. The quantity range for the last row does not have an upper limit, for example, orders of 100 units or greater. |
Price/Unit |
This field sets the regular price per unit for orders in the defined quantity range. |
On Sale Price/Unit |
This field sets the sale price per unit for orders in the defined quantity range. You must use a specific price value, not a percent discount. Note that sale prices will not be displayed or used if the On Sale Toggle is not checked. |
Quantity Pricing Comment
Enter any text you want to appear below the quantity pricing table, such as "Call us for larger quantities."
Quantity Background Color
This is the color for the first row of the table, which lists the quantity ranges (i.e., 1-10, 11-20, etc.). Click on the description text link to use the Color Picker to change the color. This color is not set or affected by themes.
Price and Comment Background Color
This color is used for the background on the price and comment rows. Click on the description text link to use the Color Picker to change the color. This color is not set or affected by themes.
On Sale Background Color
This is the background color for the row with the sale prices, if the product is on sale. Click on the description text link to use the Color Picker to change the color. This color is not set or affected by themes.
Product Information
Taxable
Leave this box checked to have ShopSite calculate sales tax for this product. Clearing the box will change how this product is included in some sales tax calculations. See tax rates and more information in the Commerce Setup > Sales Tax section.
Tax Code
When using AvaTax, select the tax code that is applicable to this product. You can set which tax codes are available for products in the Commerce Setup > AvaTax section. If the product is non-taxable, be sure to include a non-taxable tax code here and clear the Taxable field above.
SKU
The Stock Keeping Unit or SKU is a code used to identify billable items. If you have a SKU system, or any other tracking system (UPC, EAN, ISBN, etc.), you can enter the code in this field. The SKU does not appear on pages by default (although there is a toggle to enable that, if you want), but is included in the order information so you can use it for fulfillment.
This is the image that will appear next to or above the product information (the arrangement depends on which product template you choose). See the Image Tool help for more information on selecting an image.
Product Image Size
Select one of the available Image Sizes to use for the product image.
Search Keywords
Enter a comma-delimited list of terms you want associated with this product when customers search your site. Words or phrases you enter here, along with the content of any other product fields you choose to include (see Preferences > Search Settings), will be associated with this product in the search index. You should try to include any words or phrases customers will use when searching for this product, including alternate names and common misspellings you do not want to include in the product name or description.
Search Destination
Select where you want customers to be directed to learn more about or buy products they find using the Search feature.
Select the radio button beside the pull-down menu to use one of the following options:
- Select the Store option from the pull-down menu to provide customers with links to all the indexed store pages that include the product.
- Select the More Info option from the pull-down menu to provide customers with a link to the product More Info Page for this product.
- Select the Made option from the pull-down menu to have ShopSite create a link to a special page just for this product. You can use this option if your product is not included on any store pages, but you want the product to show up in a search.
- Select the None option if you do not want this product to be included in search results. This tells ShopSite not to index this product, even if the product appears on a page that is being indexed.
You can use a custom URL, such as a custom page with Order Anywhere links, by selecting the radio button beside the text box, then entering the URL for the destination page in the text entry box.
You can configure how the products and links appear in search results by going to Preferences > Search Settings > Search Layout.
Product Description
You can use this field to provide customers with important information about your product. Enter a brief descriptive summary including highlights about the product, and be sure to mention any significant features your customers will want to know about. You may want to include HTML content (such as a key feature list) to improve the presentation of the information. It is usually a good idea to keep the Product Description relatively short so it doesn't take up too much of the page. You can use a More Info Page to provide a more extensive description of the product.
This field supports use of the HTML Editor.
Merchant Product Instructions
You can use this field to provide notes to yourself or a warehouse or shipping department on how to handle this product. For example, it might include building or packing instructions. These instructions aren't displayed to the shopper on the website, but will show up on packing lists when viewed in the back office.
This field supports use of the HTML Editor.
Shipping and Download Information
Weight
If you are using weight-based shipping (including UPS or FedEx), you must enter the weight for your product here so ShopSite can calculate shipping costs. Do not specify a unit of measurement (pounds, ounces, kilograms, etc.), but use the same unit of measurement for all products in your store.
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When using the Ordering Options feature (found below), this field will be the base weight amount that will be modified for individual product options.
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Shipping Dimensions
If you are using a shipping option that uses specific package sizes as part of the shipping cost calculation (such as UPS or a Custom Shipping Add-On), you may need to specify the dimensions of the package this product will ship in. If you are using FedEx or USPS, use the carrier-specific settings (below) to configure your container. If you specify a package size here, ShopSite will calculate the shipping costs as if the package were being shipped individually (even if multiple packages could be shipped within a single larger box). You have three options for specifying product package dimensions:
- Select the radio button to Ship by weight only if this product is relatively small and light-weight, and could be shipped in a package with other products in the order. ShopSite will calculate the shipping cost as if all products (up to the specified maximum package weight, if there is one) in an order were being shipped in a single package.
- Select the radio button beside the LxWxH Text Box to specify the dimensions of the package for this product. Use this option if this product will not fit in a standard-size shipping package. Enter each of the package dimensions into the text-box, separated by an x (for example, if the package is 34 inches long, 14 inches wide, and 7 inches high, you would enter 34x14x7).
- Select the radio button beside the <select standard box size> if this product will be individually packaged inside one of your standard package sizes. Use the pull-down menu to select from one of the standard package sizes configured on the shipping configuration screen.
No Shipping Charge
Check this box if you do not want ShopSite to calculate any shipping and handling charges for this product. This feature overrides any other shipping charge configuration for this product. It can be useful for downloadable products and items such as gift certificates.
Extra Handling Charge
You can optionally enter an additional handling charge for this product. This is a per-item charge (if this product has a handling charge of $1 and a customer orders 3 of this product, the customer will be charged $3) that will be added to any per-order handling charges configured on the Shipping Configuration screen.
Product Type
Choose the product type:
- Tangible goods are physical objects, such as a book or a DVD. Use this option for any products that do not include a digital download.
- Download goods are any products that exist as a digital file that can be downloaded once the customer has paid for it. ShopSite includes a tool for managing Digital Download Files in the Commerce Setup section of your store's Back Office. Use this option for any products that include a digital download file, even if there is also a physical object that will be shipped in addition to the download (for example, a video game that can be downloaded, but which will also be shipped on a CD-ROM).
Note:
If you have shipping charges for tangible goods, but do not want to charge shipping for digital downloads, you must also check the No Shipping Charge box above. You can leave the box un-checked if your product includes a tangible object that you will ship in addition to the download file.
Product Download Location
Select the file you want customers to be able to download when they buy this product. See the Digital Download Configuration help for information about using either the drop-down menu or pop-up window method for selecting the file.
Shipping Charges
If you have either Base Shipping or Base Plus Shipping selected in the shipping options, this section will appear with individual fields for various shipping methods.
Shipping Charges
Enter the per-item shipping price of this product for each of the shipping methods you have specified.
Inventory Tracking
To have ShopSite keep track of your inventory for this product, configure your Inventory Tracking Settings, then use the fields below to specify inventory information for this product. Any of these fields may be a negative value.
Quantity on Hand
Enter the number of units of this product you have available to ship. ShopSite will decrement this number when customers buy this product. You can either update this number manually when you restock this product, or you can use the Database Upload feature to import the information from a database file.
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When using Ordering Options, if "Advanced Options" is enabled, this "Quantity on Hand" field will be ignored and quantities will need to be set individually for each option.
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Low Stock Threshold
Use this field to indicate when ShopSite should notify you that you are running low on this product. ShopSite will send you an E-mail when your Quantity on Hand changes to match this value. Leave this field blank if you do not want to get low stock notifications.
Out of Stock Limit
Use this field to tell ShopSite when to stop allowing customers to order this product. You will get an E-mail notification when your Quantity on Hand changes to match this value. In addition, if a customer tries to place an order that would cause your Quantity on Hand to go below this value, you will receive an E-mail notification and the customer will not be allowed to complete the order.
Ordering Options
The Ordering Options fields allow you to provide your customers with variations or customization of your products using pull-down menus, a text-box, or both. The pull-down menus can be used to select variations (such as different colors or sizes) of a single product, and the text-box allows the customer to provide special information (such as a monogram or a message). See the Ordering Options Help for detailed instructions and examples of how to use these fields, including modifying the product price based on menu selections.
Order Options Description
This field allows you to provide a description or instructions for the ordering options pull-down menus. It is displayed directly above the pull-down menus.
Pull-down Menus
Enter each menu option on a separate line. Leave a blank line to start a new pull-down menu. See the Ordering Options Help for a detailed explanation and examples of how to use this field.
To display Ordering Options pull-downs on your Store Pages and Product More Info Pages, you must check the Display Ordering Options checkbox. Selected ordering options are also displayed with the product in the Shopping Cart contents. You can select whether or not customers can change ordering options on the initial Shopping Cart screen by going to the Commerce Setup > Order System > Shopping Cart screen in your Back Office.
Help with Advanced Ordring Options can be found here.
Customer Text Entry
Check this box to include a text-box with the Ordering Options. Customers will be able to enter text (such as initials for a monogram or a special message to be printed on the product) into this box.
The text-box will be displayed with the product in the Shopping Cart contents. You can select whether or not customers can change the text-box contents on the initial Shopping Cart screen by going to the Commerce Setup > Order System > Shopping Cart screen in your Back Office.
Customer Text Entry Header
This field allows you to provide a description or instructions for the ordering options text-box. It is displayed directly above the text-box.
Customer Text Entry Box
Select a width and height for the text-box. The Columns value is the number of text characters wide the box will be, and the Rows value is the number of text characters high the box will be (so a 20x2 box would be able to display a total of 40 characters). This does not limit how many characters can be entered, only the display size of the box.
Google Shopping/Merchant Center Feed
Google Merchant Center
Leave this box checked if you want this product to be included when you submit products to Google Merchant Center (formerly Froogle). If you uncheck this box, this product will not be included in submissions.
Brand
If you want to submit this product to Google Merchant Center, you need to specify a product brand name. If you produce your own merchandise, this could be your company name. This field is required for Google Merchant Center submissions.
GTIN (ISBN or UPC)
Use this field if you want to provide the ISBN or UPC for the product to Google.
MPN (Manufacturer Part Number)
Use this field if you want to provide the MPN of the product to Google.
Product Type
If you want to submit this product to Google Merchant Center, you need to specify a product type. This is usually a description of what the product is used for, for example clothing, jewelry, or furniture. This field is required for Google Merchant Center submissions.
Google Product Category
Products submitted to Google Merchant Center require categorization using Google's Product Category Taxonomy. From the "Browse the Taxonomy" section of their page, use the search bar or navigate with the arrows to an appropriate category, then select and copy the text provided(without the quotation marks) into this field.
Availability
Use the drop-down menu to assign an availability to the product. Options include: "in stock", "available for order", "out of stock", and "preorder".
Condition
If you want to submit this product to Google Merchant Center, you need to specify the product condition. This can be New, Used, or Refurbished. This field is required for Google Merchant Center submissions.
Age Group
Choose the appropriate age group for the product, "kids" or "adults", from the drop-down menu.
Gender
Choose the appropriate gender for the product , "male", "female", or "unisex", from the drop-down menu.
Include Ordering Options
Shoes and Clothing Products are required to submit color and size for each variant. Check this box if this item has color, size, pattern, and/or material variants setup using either basic or advanced ordering options, then use the drop-down menu items to assign which column (color, size, material, and pattern) belongs with which variant field (1, 2, 3, or 4).
Cross-Sell
Assigned cross-sell productsThis pop-up window allows you to select, sort, or remove cross-sell products. |
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| Assigned cross-sell products | This box displays the products that have been selected as cross-sell items. |
| Move Up | Select a product in the Assigned cross-sell products list and click Move Up to move that product up one position in the list. |
| Move Down | Select a product in the Assigned cross-sell products list and click Move Down to move that product down one position in the list. |
| Delete | Select a product in the Assigned cross-sell products list and click Delete to remove that product from the list. The product will then appear in the Products not assigned list. |
| Products not assigned | Use the Merchant Search to find specific items, or click List All Products to display all unassigned products in the Products not assigned box. |
| Add | Select a product from the Products not assigned box, then click Add to add it as a cross-sell product. The product will then appear in the Assigned cross-sell products list. |
| OK | Click this button to save your changes and return to the Cross-sell Configuration screen. |
| Cancel | Click this button to return to the Cross-sell Configuration screen without saving your changes. |
Product Pages
Product Pages
Click on the Select button to open a new window that will allow you to select which Store Pages this product will be displayed on. The top box contains pages that will list this product. To remove a page from the list, select the page(s) and click the Delete button. The page will now be in the lower list, which contains all the pages that do not have this product on them. Select pages from the list and click Add to move the pages to the top list. When you are finished making changes, click on OK to save your changes, or click Cancel to close the window without saving your changes.
More Info Pages
You can create a More Info Page for this product to display details about it. Unlike Store Pages, the More Info Page is only about this product. This gives you more space to provide all the details about this product that your customers will want to know, such as more detailed images or product specifications. The appearance of your More Info Pages is configurable by going to Preferences > More Info Pages in your Back Office.
More Info Page
Check this box to have ShopSite generate a More Info Page for this product. This will cause the Product Name and Product Graphic on Store Pages to become links to the More Info Page.
More Info Title
This field sets the HTML Title tag contents, which are displayed in the browser window title bar, for the More Info Page. If this field is empty, most templates will use the Product Name for the title. Do not include HTML tags or reserved characters (&, ", ’, <, >, etc.) in this field.
More Info Page Text
Enter the product information you want to include on the More Info Page. You may want to use the Product Description text followed by additional details, or you can make this completely different. You can include HTML content (such as a specification table) to improve the presentation of the information in this field.
This field supports use of the HTML Editor.
More Info Page Image
Choose a graphic from the files in your media directory for the More Info Page. See the Image Tool help for more information on selecting an image.
More Info Page Image Size
Select one of the available Image Sizes to use for the more info page image.
More Info Meta: Keywords
Enter a comma-delimited list of terms you want search engines to associate with this page. Words or phrases you enter here, along with other page content, are used by Search Engines such as Google, Yahoo, and Ask to help people find what they're looking for. You may want to use the same keywords as your Search Keywords. You should try to include any words or phrases customers will use when searching for this product, including alternate names and common misspellings you do not want to include in the product name or description. Do not include HTML tags or reserved characters (&, ", ’, <, >, etc.) in this field.
More Info Meta: Description
Enter a short description you want search engines to associate with this page. This may be the same as your product description, but should be tailored to optimizing your search engine ranking. Do not include HTML tags or reserved characters (&, ", ’, <, >, etc.) in this field.
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You can also use this field to insert meta tags and other material, such as META fields or JavaScript code, into the <HEAD> section of the page. First, type in any text you want within the <META description= > tag and close the tag with ">. Then type in any additional tags or scripts (the field scrolls to hold more lines). Do not put the closing "> at the end of your last tag, as ShopSite will add that automatically. For example, to add a META name tag, you might enter something like this:
This is your description."><META name="your meta tag" content="your content |
More Info Page File Name
You may optionally specify a file name to use for this page. Do not use reserved characters (&, ", ’, <, >, etc.) or spaces in the file name. You should also make sure to include the .html or .htm (or another valid filename extension). If you do not specify a name, ShopSite will name the file based on the product name. Spaces, punctuation, etc. in the product name will be replaced with underscore characters. Because products may have very long names, the product name will be truncated if it exceeds 200 characters.
Google Sitemap Settings
Check the box to include this product More Info Page in your sitemap, then optionally change the priority of the page.
More Info Product Cross Sell
Check the box to include related cross sell products on this product More Info Page.
More Info Global Cross Sell
Check the box to include global cross sell products on this More Info Page.
Extra More Info Image Fields
The number of fields in this section are determined by the Extra Field Setup and are typically only accessed by custom templates. These fields are used to specify additional images that can be used on the More Info pages.
More Information Image X
This is the default title, where X is the image number. The name may appear differently, as the name is customizable on the Extra Field Setup page. Enter the image URL or directory path, or click Select to select an image.
More Info Extra Image Size
Use the drop-down list to select a pre-defined size for the image.
QuickBooks
If you import orders into QuickBooks using the Order Transfer add-on module, you can add this product to QuickBooks or associate this product with a product already in QuickBooks when this product is included in an order.
Import Options
Select the radio button to either add the product to QuickBooks or to associate this product with a product already in QuickBooks. Use the pull-down menus below the radio button you selected to assign specific QuickBooks product attributes to the product.
To create a new product, you need to specify a QuickBooks Item Type (which has tax implications) and a sales account to include the product with.
For existing products, you can specify an item name and description to use in QuickBooks transactions.
Extra Fields
ShopSite lets you Configure up to 50 extra fields to use with your product. You can use these extra fields in any number of ways, including as additional attributes for Google Merchant Center. If you are using a custom product template to display this product, you can use the Product Fields to include additional information about this product that does not fit in any of the predefined fields. Your custom template must include tags for these fields or the information will not be displayed. These values are also available via the Order API.
These fields support use of the HTML Editor.
