FedEx Shipping Configuration

If you have not previously configured FedEx shipping, you will be required to Register for FedEx Shipping before seeing this screen. After you have entered your FedEx account information, you can configure various options that will determine how shipping costs will be calculated.

FedEx Services

This section configures which FedEx shipping methods you will allow.

Ground Shipping

Select which types of FedEx Ground shipping you will use. Options include: FedEx Home Delivery; FedEx Ground; FedEx SmartPost (works with USPS to complete deliveries) and FedEx International Ground

Express Shipping

Select the express shipping services you want to offer. You may offer any, all, or none of the options by setting or clearing the boxes beside the desired services. Options include: FedEx First Overnight; FedEx Priority Overnight; FedEx Standard Overnight; FedEx 2Day; FedEx 2Day AM; FedEx Express Saver; FedEx International First; FedEx International Priority; FedEx International Economy; FedEx 1Day Freight; FedEx 2Day Freight; FedEx 3Day Freight; FedEx International Priority Freight; FedEx International Economy Freight

FedEx Delivery Type

Select Residential or Commercial

Select whether your FedEx shipping is primarily to businesses or to residences by selecting the appropriate radio button.

Rate API Version

Select Version

Select from the dropdown menu the API version you will use. V13 or V8. V8 was used previously by ShopSite, and can be selected for legacy support. V13 is the most current implementation.

FedEx SmartPost

FedEx SmartPost uses the United States Postal Service to deliver a FedEx package to a residence or P.O. Box, APO, FPO, and DPO destination.

Select SmartPost Hub

Use this dropdown menu to select which USPS hub is closest to the address you ship from. This field is only necessary if you selected FedEx SmartPost as a Ground Shipping option above.

FedEx Drop-off Types

Select Drop-off Type

Select the radio button beside the package drop-off method you will use. Options include: Regular Pickup, Request Courier, Drop Box, Business Service Center, FedEx Express Station

FedEx Special Services

Select Special Services

Select any special services, such as FedEx Delivery Signature or Saturday pickup or delivery. FedEx Delivery Signature requires an additional selection for how it should be handled. Options include: Indirect Signature; Direct Signature; and Adult Signature.

FedEx Shipping Rates

Select Shipping Rates

Select the method to use for determining shipping rates. Options include: Account Rates or List Rates. You also have the option of adjusting the rates before they are displayed to the customer by providing + or - a particular percentage. For example, if you use List Rates and want to add 10% to the rate before it is shown to the customer, select the List Rate radio button and enter 10 in the accompanying text field.

Delivery Day / Transit Time

Set the checkbox to include an estmated delivery date or transit time with the shipping rate quote.

Declared value -- Limit of Liability

This is not insurance.

Declared Value Options

Set the check box to allow declared values to be used when requesting rates. This can be especially important with international orders that may charge the customer additional tariffs based on the value of the shipment before delivery. Optionally, set a cap on the maximum value to declare on a shipment.

Maximum Package Weight

Maximum weight per package

Select the maximum weight an individual package can weigh. Multiple products in an order will be combined in a single package up to the specified weight. The maximum allowed weight for FedEx Home Delivery (Ground) is 70 lbs. For other services, the maximum weight is 150 lbs.

Minimum Order Weight

A Minimum Order Weight can be substituted if the estimated package weight is below a specified level.

Use minimum order weight if total order weight is less

Check the box to use a minimum order weight, then enter the weight you want to use as a minimum. If the total order weight is below the minimum weight, FedEx will calculate the costs based off the minimum weight value.

Missing Product Weight

ShopSite allows you to indicate a weight per product, which will be used to calculate the order weight. If you have not indicated a product weight, you can apply a generic product weight, and have ShopSite notify you when products without a weight are ordered.

E-mail alert settings

Click the Change button to configure E-mail alert options. Clicking the button will create a pop-up window that will let you turn e-mail notification on or off, specify a recipient e-mail address, and a message that will be sent.

Use minimum product weight

Check the box to automatically apply a minimum product weight for products without a weight specified. Enter the minimum weight to be used in the text box.

Time-out

Number of seconds to wait for a response from FedEx before informing the customer

Use the dropdown menu to select the number of seconds ShopSite should wait for a response from FedEx for a returned rate. Defaults to 15.

Customer Messages

Configure messages customers will see if ShopSite encounters an error trying to calculate FedEx shipping costs.

Header for Error Messages

The text in this box will be included at the beginning of any FedEx error message the customer sees.

No FedEx server response

The text in this box will appear in the error message if ShopSite is unable to contact the FedEx server to calculate shipping costs.

No FedEx service for shipping address

The text in this box will appear in the error message if FedEx indicates they do not ship to the address specified.

Buttons

Clicking on Zero Weight Products or Save will save your changes made on this screen. Any other button will abandon your changes.

Subscriber Info

Click on this button to view your FedEx account information.

Zero Weight Products

Click this button to see a list of products in your store that do not have shipping weights specified.

Click this button if you want to change your FedEx account.

Save

Click this button to save changes on this screen and return to the Shipping Configuration screen.

Cancel

Click this button if you want to abandon your changes and return to the Shipping Configuration screen.

FedEx Services This section configures which FedEx shipping methods you will allow.
Ground Shipping	Select which types of FedEx Ground shipping you will use. Options include: FedEx Home Delivery; FedEx Ground; FedEx SmartPost (works with USPS to complete deliveries) and FedEx International Ground
Express Shipping	Select the express shipping services you want to offer. You may offer any, all, or none of the options by setting or clearing the boxes beside the desired services. Options include: FedEx First Overnight; FedEx Priority Overnight; FedEx Standard Overnight; FedEx 2Day; FedEx 2Day AM; FedEx Express Saver; FedEx International First; FedEx International Priority; FedEx International Economy; FedEx 1Day Freight; FedEx 2Day Freight; FedEx 3Day Freight; FedEx International Priority Freight; FedEx International Economy Freight
FedEx Delivery Type
Select Residential or Commercial	Select whether your FedEx shipping is primarily to businesses or to residences by selecting the appropriate radio button.
Rate API Version
Select Version	Select from the dropdown menu the API version you will use. V13 or V8. V8 was used previously by ShopSite, and can be selected for legacy support. V13 is the most current implementation.
FedEx SmartPost FedEx SmartPost uses the United States Postal Service to deliver a FedEx package to a residence or P.O. Box, APO, FPO, and DPO destination.
Select SmartPost Hub	Use this dropdown menu to select which USPS hub is closest to the address you ship from. This field is only necessary if you selected FedEx SmartPost as a Ground Shipping option above.
FedEx Drop-off Types
Select Drop-off Type	Select the radio button beside the package drop-off method you will use. Options include: Regular Pickup, Request Courier, Drop Box, Business Service Center, FedEx Express Station
FedEx Special Services
Select Special Services	Select any special services, such as FedEx Delivery Signature or Saturday pickup or delivery. FedEx Delivery Signature requires an additional selection for how it should be handled. Options include: Indirect Signature; Direct Signature; and Adult Signature.
FedEx Shipping Rates
Select Shipping Rates	Select the method to use for determining shipping rates. Options include: Account Rates or List Rates. You also have the option of adjusting the rates before they are displayed to the customer by providing + or - a particular percentage. For example, if you use List Rates and want to add 10% to the rate before it is shown to the customer, select the List Rate radio button and enter 10 in the accompanying text field.
Delivery Day / Transit Time	Set the checkbox to include an estmated delivery date or transit time with the shipping rate quote.
Declared value -- Limit of Liability This is not insurance.
Declared Value Options	Set the check box to allow declared values to be used when requesting rates. This can be especially important with international orders that may charge the customer additional tariffs based on the value of the shipment before delivery. Optionally, set a cap on the maximum value to declare on a shipment.
Maximum Package Weight
Maximum weight per package	Select the maximum weight an individual package can weigh. Multiple products in an order will be combined in a single package up to the specified weight. The maximum allowed weight for FedEx Home Delivery (Ground) is 70 lbs. For other services, the maximum weight is 150 lbs.
Minimum Order Weight A Minimum Order Weight can be substituted if the estimated package weight is below a specified level.
Use minimum order weight if total order weight is less	Check the box to use a minimum order weight, then enter the weight you want to use as a minimum. If the total order weight is below the minimum weight, FedEx will calculate the costs based off the minimum weight value.
Missing Product Weight ShopSite allows you to indicate a weight per product, which will be used to calculate the order weight. If you have not indicated a product weight, you can apply a generic product weight, and have ShopSite notify you when products without a weight are ordered.
E-mail alert settings	Click the Change button to configure E-mail alert options. Clicking the button will create a pop-up window that will let you turn e-mail notification on or off, specify a recipient e-mail address, and a message that will be sent.
Use minimum product weight	Check the box to automatically apply a minimum product weight for products without a weight specified. Enter the minimum weight to be used in the text box.
Time-out
Number of seconds to wait for a response from FedEx before informing the customer	Use the dropdown menu to select the number of seconds ShopSite should wait for a response from FedEx for a returned rate. Defaults to 15.
Customer Messages Configure messages customers will see if ShopSite encounters an error trying to calculate FedEx shipping costs.
Header for Error Messages	The text in this box will be included at the beginning of any FedEx error message the customer sees.
No FedEx server response	The text in this box will appear in the error message if ShopSite is unable to contact the FedEx server to calculate shipping costs.
No FedEx service for shipping address	The text in this box will appear in the error message if FedEx indicates they do not ship to the address specified.
Buttons Clicking on Zero Weight Products or Save will save your changes made on this screen. Any other button will abandon your changes.
Subscriber Info	Click on this button to view your FedEx account information.
Zero Weight Products	Click this button to see a list of products in your store that do not have shipping weights specified.
Register	Click this button if you want to change your FedEx account.
Save	Click this button to save changes on this screen and return to the Shipping Configuration screen.
Cancel	Click this button if you want to abandon your changes and return to the Shipping Configuration screen.