Screen: ShopSite > Commerce Setup > Order System

Surcharges

In addition to the regular costs calculated by ShopSite, such as taxes and shipping, some sellers need to charge extra for particular services. For example:

• A seller uses one of the current ShopSite shipping methods to calculate shipping costs. However, if the order is to be shipped from the U.S. to Canada, an extra $2.00 is charged per order. If the order is to go outside the U.S. and Canada, a 4% charge is added.
• The seller wants to charge extra for purchase orders.
• The seller wants to offer gift wrapping.

Implementation

To create a drop-down list of surcharges, enter a description of the surcharge in the Surcharge Text box. Then enter each possible surcharge on a line by itself. Each line must have the name of the surcharge (e.g., country) that you want to show up in the drop-down list, followed by a semi-colon (;) then an operator character, and the value to add or subtract. Valid operators are:

n - Not valid as a selection. Typically, the first option is something like "Choose One." If none of the other options are picked, an error message is generated, reminding the customer to select from this field.

o - The surcharge is added to the total order (this is implied by default if no operator is specified).

p - The surcharge is multiplied by the number of products.

For example, if the seller enters the following:

The shopping cart will have this text and drop-down list:

If the customer selects:

• "USA," no extra charges are incurred.
• "Canada," then $2.00 is added as a surcharge for each product ordered.
• "Outside North America," 4% of the subtotal is added to the order..
• "Choose One" (or leaves it as the default), ShopSite displays an error message informing the customer that "Choose One" is not a valid option.

On the Finalize Order page the customer sees a total similar to the following:

Note that you can only use a period as a decimal separator; you cannot use a comma.

ShopSite Help and Resource Center July 10, 2024 Give Feedback

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