Screen: ShopSite > Images > Upload Images

Upload Images


Note:
In order to avoid problems when your images are included in your store pages, you should avoid using any of the HTTP reserved characters in your image names. An HTTP-friendly file name can contain any combination of letters or numerals, as well as the following symbols: - (hyphen), . (period), or _ (underscore). Any other symbols, including spaces, should be avoided.

You may upload images from your local computer to use in your store with the Upload Images feature. Files uploaded to your media directory can be accessed anywhere on the Web if you know the correct URL (which is displayed on the View Images screen). The Image and Button Selection Tool is an easy way to include images where they are most commonly used. You can also include <img> tags (or other HTML tags referencing content in your media directory) in any of the Back Office fields that allow HTML content, or on pages not generated by ShopSite.

You can configure ShopSite to resize the original image, and to create resized copies of the image when it is uploaded.


Note:
ShopSite can resize gif, jpg, and png images. WEBP file type will not be resized.

Under Image Configuration you will either have selected Advanced Multi-image upload or Basic HTML Form Submit

Advanced Multi-image Upload

To upload an image file from your local computer for use in your store:

  1. Select images to upload by either dragging them from your computer to the selection box or clicking on the Select Files button.
  2. Once you select an image you will have the option to rename it or remove it (in case you select an image by mistake). You also have the option to preview the image and rotate it if you selected Show Preview Image the Image Configuration screen. Note that the Description filed is deprecated and no longer used.
  3. Check the box if you want ShopSite to create additional resized images (according to your settings on the Images Configuration screen). The resized images are smaller versions of the original image available in addition to the original image. You can select which size image to use for the product image on a Store Page, More Information Page, Search Results screen, or in the Shopping Cart contents. ShopSite can resize gif, jpg, and png images.
  4. Click the Upload File button. When all specified uploads are complete, you will be returned to the Images directory listing.

Basic HTML Form Submit

The main difference between Basic image upload and Advanced is that you cannot drag and drop images and you need to specify in advance how many images you want to upload. Otherwise the Advanced steps above are the same for Basic.


Note:
Per PCI requirements ShopSite will not allow you to upload non-image files such as PDF files. For other file type see below for Alternate Ways of Uploading Files.

Alternate Ways of Uploading Files

The image upload feature is convenient for uploading one to several files at a time, but FTP is more convenient for large numbers of files and for non-image files. All of your graphics and other media files are stored under the media subdirectory of your store's Output directory, which you can find listed in the Hosting Service page in the Preferences section of ShopSite. Ask your host administrator to set up FTP access for you to that directory, and then you can use FTP software to upload many files in one operation. Another option for some hosts is a web-based file manager that is standard with some control panels such as cPanel.


Note:
If you use FTP to upload images files to your media directory, you will need to set the image attributes using the Reset Attributes feature.
ShopSite Help and Resource Center
Last updated: October 04, 2024
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