States and Countries

The fields on this screen define the states and countries that your customers will be able to choose from when entering billing and shipping addresses. They also affect what countries and rates will be displayed if you offer UPS or FedEx shipping:

If you are only offering UPS or FedEx shipping, the settings on this screen define the shipping destinations that customers can choose to calculate shipping costs.

If you offer both UPS or FedEx shipping and ShopSite Shipping by Weight, UPS or FedEx rates will not be displayed for countries that are not served by the carrier (indicated by a red X in the list of countries).

If you are a US merchant and you want to offer UPS or FedEx shipping within the United States but only offer ShopSite Shipping by Weight to all other countries, you must enable (check) all the countries that you will ship to, but disable all UPS or FedEx international shipping methods.

States

State/Province

Select whether you want your customers to type the name of their state or province into a text field or whether they can select from a pull-down menu. You define the contents of the pull-down menu in the State/Province List field.

Note:

If you are using UPS Address Validation, it is highly recommended that you choose to use the pull-down menu.

State/Province List

Use this field to decide which states you will allow in shipping and billing address pull-down menus. The default list includes the U.S. states and Canadian provices.

The name for each allowed state or province should be on a line by itself, followed by a semicolon (;) and the two-letter state or province code. For example:

California;CA
Colorado;CO

Items in the pull-down menu will be displayed in the same order as they appear in this list. The semicolon and state/province abbreviation will not be displayed in the pull-down menu, but will be submitted to integrated third-party services which require the two-letter state code.

You may also include informational lines by putting an n after the semicolon, for example:

Select a State;n

The ;n will not be displayed in the pull-down menu, but customers will not be allowed to checkout if one of these options is selected.

Note:

If you modify this list, you must make sure your selection options are compatible with the requirements of any third-party services which will receive this information.

Countries

Checkout Screen Countries

Select whether you want your customers to type the name of their country into a text field on the checkout screen or whether they can select from a pull-down menu. You define the contents of the pull-down menu in the Country List field.

Default Selected Country

Select the country that you want at the top of the list as the default selection for customers if you are using a pull-down menu.

Country List

Use the country list to enable country-specific features:

Use - Check the box for the countries that you want to accept payments from and ship orders to.
Name - You can change the name of any country (the default names are all in English).
Free Ship - Check the "Free Ship" box for the countries that you want to offer free shipping to.
UPS - UPS does not ship to all countries. A red X indicates that UPS shipping is not available to that country. Any non-UPS countries that you select will not be used if you configure UPS shipping, but may be available with other shipping methods.
FedEx - FedEx does not ship to all countries. A red X indicates that FedEx shipping is not available to that country. Any non-FedEx countries that you select will not be used if you configure FedEx shipping, but may be available with other shipping methods.

ShopSite Help and Resource Center
Last updated: May 22, 2008
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