Select one or more orders in the list that you would like to view and click View Orders. You can view one, several, or all of your orders this way. You can also print your orders using your browser’s Print function. If you are selling digital dowload products, you can send download keys to customers from this screen.

This button will only appear if you are using real-time credit card processing. In a nutshell, orders are authorized when a customer clicks the Submit This Order button. If the order cannot be authorized, the customer will be notified of that and invited to re-enter the credit card information. Therefore, if the order appears on the Orders screen, you know that the payment has already been authorized. However, the customer’s card will not be billed (that is, the funds will not be captured) until you select the order from the list on the Orders screen and click Bill Orders. After you have billed the order, you can delete the order by clicking Delete Orders (see below). If you do not wish to complete the transaction, you may delete the order without billing it.

Just as you can view one, several, or all your orders at once, you can delete them from your store after you have finished processing them. Be careful you don't delete your orders before you have collected payment information.

Periodically, it is a good idea to record your orders and delete them. A good way to keep the information on file is to view all your orders by selecting them from the list and clicking View Orders, then save the page as a text file in your Web browser. That should be a feature under the File menu in your browser.

Click this button to go to the Database Download screen where you can download all of your orders to your local computer. You can download order information in three formats; click these links for more information:

Shop Site uses an intruder detection system to help keep your order information secure. The Security button will take you to a screen that allows you to manage the intruder detection system.