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Cash, Check, or Credit Card?

ShopSite gives you several different methods by which customers can pay for purchases and, if those aren’t enough, there are even two "generic payment options" that you can customize for your store. Here is a brief overview of each payment method.

Online Credit Card Processing
Online credit card processing is the most powerful and convenient way to let your customers pay for their purchases. When a customer reaches the payment screen, she simply enters her credit card information and clicks Submit this Order. ShopSite and your selected payment processor take care of the rest, verifying the credit card information and getting the purchase authorized. Within a few seconds, ShopSite presents the customer with a receipt for the purchase. After you ship the product, you go to the Orders section of ShopSite and click Bill Orders. Your payment processor will deposit the amount of the purchase into your merchant bank account (usually within two business days).

Note that you must have an Internet Merchant Bank Account and an account with a payment processor (NPC VirtualPay, VeriSign, Paymentech, Cardservice International, Optimal Payments, Lynk Systems, or Authorize.Net) to use this option.

 

Offline (Manual) Credit Card Processing
If you already have a brick-and-mortar store with a Point of Sale (POS) machine, you may want to save a little money initially by manually processing orders from your ShopSite store. With this method, ShopSite captures a customer’s credit card information, but does not verify it nor authorize the purchase. When you access the Orders section of ShopSite, you can view and download the credit card information, and then enter it manually in your POS machine.

Note that this method is not as fast as online processing, and customers may think that an order has been placed successfully when there is actually some problem with their credit card information. Once the volume of sales increases in your ShopSite store, you should consider online credit card processing.

 

PayPal
If you have a PayPal account, you can configure your store to let customers pay via PayPal. With PayPal, you can accept credit card payments without having to have a merchant account, plus your customers can pay by check and bank transfer. It doesn’t matter to you how they choose to pay -- the payments are simply deposited into your PayPal account. If you don’t already have a PayPal account, click here to fill out the easy application form.

 

Purchase Orders
ShopSite’s Purchase Order option allows a customer to enter a purchase order number in the billing section of the order form (there is always a field for "Company"). When you view the order, you can see the PO number and use it to bill back to the company.

 

C. O. D.
When you enable C. O. D. as a payment method in your store, ShopSite does not require customers to enter any additional information beyond the usual name and address fields. If you are using ShopSite Pro, you can configure a Surcharge field so that you can charge for C. O. D. service.

 

eCheck
This payment method is only available if you use Auuthorize.Net as your payment processor. Customers can enter a bank routing number and account number on the order form, and Authorize.Net will take funds out of their account to pay for their purchases.

 

Check
When a customers selects to pay by check, the billing screen includes fields for a bank routing number and an account number. You must take the steps necessary to actually withdraw the funds from the customer’s bank account.

 

Generic Payment Options
You can use ShopSite’s generic payment options to create any sort of custom payment system. ShopSite does not do any automated processing for these payment methods; you must process the information manually. You can name each of the generic options (such as "Funny Money" or "Vendor Code") and you can assign a name to up to four text fields for each option. Customers can use those fields to enter the information that you require for your payment method.

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ShopSite Help and Resource Center
August 23, 2004
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