States and Countries

The fields on this screen define the states and countries that your customers will be able to choose from when entering billing and shipping addresses. They also affect what countries and rates will be displayed if you offer UPS shipping:

State/Province

Select whether you want your customers to type the name of their state or province into a text field or whether they can select from a pull-down menu. You define the contents of the pull-down menu in the State/Province List field.

Note:

If you are using UPS Address Validation, it is highly recommended that you choose to use the pull-down menu.

State/Province List

If you are using a pull-down menu for State/Province selection, this field defines the choices that will be available in the menu.

You can optionally use a format that displays the full state/province name to customers but uses an abbreviation or code in the order information and with UPS Address Validation Service and the Shipping API. To use that format, type the full name of a choice, then a semicolon, then the abbreviation or code, such as California;CA.

You can indicate that certain lines are invalid choices by following the text with ;n. For example, the first line in the default text is

Select a State;n

This line will be at the top of the menu (without the ;n). If a customer does not make a selection from the menu and clicks a button to proceed, ShopSite will tell them that they must make a valid choice.

Checkout Screen Countries

Select whether you want your customers to type the name of their country into a text field on the checkout screen or whether they can select from a pull-down menu. You define the contents of the pull-down menu in the Country List field.

Default Selected Country

Select the country that you want at the top of the list as the default selection for customers.

Country List

Use the country list to enable country-specific features.

Use - Check the "Use" box for the countries that you want to accept payments from and ship orders to.
Name - You can change the name of any country (the default names are all in English).
Free Ship - Check the "Free Ship" box for the countries that you want to offer free shipping to.
UPS - UPS does not ship to all countries. A red X indicates that UPS shipping is not available to that country. Any non-UPS countries that you select will not be used if you configure UPS shipping.