Orders

After receiving an e-mail notification that someone has placed an order in your store, you can come to the Orders screen in ShopSite to view order information. The Order screen lists all orders in your store, and new orders are preceded by an asterisk (*). The list of orders shows the order number and the customer name.

Note:

Order information is not sent by e-mail because e-mail is not secure. Viewing or downloading your orders from your browser is secure if your store is configured to use secure sockets layer (SSL) protocol (e.g., https://). If you see a warning at the top of the Orders screen, your store is not configured to use SSL. Contact your host administrator to enable SSL for your store.

Note:

You will not see these buttons unless you have orders.

View Orders

Select one or more orders in the list that you would like to view and click View Orders. You can view one, several, or all of your orders this way. You can also print your orders using your browser’s Print function.

Delete Orders

Just as you can view one, several, or all your orders at once, you can delete them from your store after you have finished processing them. Be careful you don't delete your orders before you have collected payment information.

Periodically, it is a good idea to record your orders and delete them. A good way to keep the information on file is to view all your orders by selecting them from the list and clicking View Orders, then save the page as a text file in your Web browser. That should be a feature under the File menu in your browser.

ShopSite Help and Resource Center
February 13, 2004
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