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ShopSite Orders FAQs

Here is a list of questions about orders placed in your ShopSite store.

  • How will I know when I have new orders?
  • How do I see my orders?
  • How do I get paid for orders?
  • How do I get a report of my orders?
  • How do I delete orders after they’re shipped?
  • How do I reject and delete an invalid order?
  • Can I set order numbers?
  • Why doesn’t ShopSite e-mail orders to me?
  • Can I mark an order or product as backordered?
  • How does "manual" order processing work?
  • Can I download orders into my order-processing or bookkeeping software?
  • Can customers leave my store and then return without losing their shopping carts?
  • Can I change an order before it is billed if the customer calls and changes something?
  • How do I bill more than one order at a time?
  • Can I download orders into an ERP system?

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ShopSite Help and Resource Center
March 31, 2000
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