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ShopSite Products FAQs

Products are the core of your store, and ShopSite gives you a lot of options for working with them. Questions about products are broken up into these groups:

  • How many products can I have in my store?
  • How do I add products to my store?
  • How do I remove products from my store?
  • What is advanced editing? What is basic editing?
  • How do I put a product on a specific page in my store?
  • Can I put the same product on more than one page in my store?
  • Can I add, delete, or customize product fields?
  • Can I upload product information from a database on my computer?
  • Why aren’t the products that I just added showing up in my store?
  • Can I use ShopSite to track my product inventory?
  • Can I sell downloadable/digital goods in my ShopSite store?
  • Can I sell products on a subscription basis?
  • How can I tell which products are assigned to each page?
  • How can I tell if any products are not assigned to pages?
  • What are More Information Pages?
  • How do I set the colors and layout on More Information Pages?
  • How do I put products on sale?
  • Can I offer gift certificates in my store?
  • How do I create a custom product template?
  • How do I change information about a product?
  • How do I change how a product looks in my store?
  • How do I arrange/organize the products on a page? Can I sort products alphabetically?
  • How do I create a custom product template?
  • How do I change the look of [Order] and [Checkout] buttons? Can I use rollover buttons?
  • How do I not show [Order] or [Checkout] buttons for some products?
  • How do I display prices in two currencies?
  • What are ordering options?
  • How do I let customers enter information for a custom product, such as a monogram?
  • Can I configure ordering options that change the price of the product?
  • How can I get ShopSite to display a different SKU on the order form based on the ordering options that the customer selected?
  • What is "cross-sell?"
  • Can I use ordering options for cross-sell products?
  • How do I sell the main product after I add cross-sell products?
  • How do I get the descriptions and formatting for cross-sell products to appear on store pages?
  • What is the customer search feature and how do I enable it?
  • What product information can customers search for?
  • Can I exclude some products from customer searches?
  • Can I point the search results to product more information pages?
  • What are the rules that ShopSite uses for customer searches? Can customers use AND and OR in searches? Do single words or multiple words work best?
  • Can I use the search feature with custom pages?
  • How do I make the customer search box appear on custom pages?
  • How do I format the search results page?

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ShopSite Help and Resource Center
March 31, 2000
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