Screen: ShopSite > Utilities > Database > Upload/Download > Download

Database Download

This screen allows you to confirm or cancel your choice to download one of your store’s databases. Downloading a database converts the database to a tab-delimited text file and places that file on your local computer or on the ShopSite server.

  1. Verify that the database listed is the one that you want to download. Also verify that the status of the database is shown as "OK." Do not back up or download a database with errors. If the database shows errors, click the Status link to see detailed information, then contact the technical support department of your service provider for assistance.

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  2. Choose to either download the file to your local computer (browser), or save the file on the server that hosts your store.
    3. Warning:
    If you download the orders database to your local computer, be sure to protect the information.

     

  3. Specify the file name and extension.

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  4. Click Proceed to extract the database and start the download operation.
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April 18, 2002
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