Working with ShopSite

ShopSite Shopping Cart FAQs

Here is a list of questions about the ShopSite shopping cart, including billing information, payment information, the customer "Thank you" page, and the customer receipt.

Shopping Cart

Can I set a minimum quantity for orders?
How do I customize the look of the shopping cart pages?
How can customers enter personalization information, such as a gift message or a monogram?
Can I offer gift wrapping?
Can I add a surcharge to some orders?
How do I configure surcharges?
Is there a way to automatically not go to the shopping cart page every time a customer clicks the [Add to Cart] button, but only when they click [View Cart]?
How do I set the destination of the "Continue Shopping" button?
How do I turn on/off the separate shipping/billing addresses?

Billing/Shipping Page

How do I make the ordering system secure?
Do I have control over which fields on the billing page are mandatory and which fields are optional?
How do I turn on/off the separate shipping/billing addresses?

Thank You Page

How can I customize the Thank You page?

E-Mail Receipt

How do I change the store URL on customers’ e-mail receipts?
How can I customize the customer receipt?

Order Notification

Where do I set or change the e-mail address that order notifications are sent to?
How often does ShopSite send order notifications?
How do I set the time that order notifications are sent each day?
How do I send a "carbon copy" of orders to additional e-mail addresses?

ShopSite Help and Resource Center
February 6, 2002
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