Screen: ShopSite > Commerce Setup > Payment > Configure Processor

E-Commerce Exchange

Overview

If you have an E-Commerce Exchange (ECX) merchant account, you can configure ShopSite to process credit card orders in real time. Your customers can enter their credit card information (including billing address) on the checkout screen and ShopSite will forward that information to ECX for verification. If the information is correct and there are funds available to cover the cost of the order, ECX will tell ShopSite that the order is authorized and ShopSite will display a receipt to the customer.

After you ship an order, you can go to the Orders screen in the back office, select the order, and then click Bill Orders to start the process to receive payment. ShopSite will send a request to ECX to capture the funds for that order, and the funds will be transferred to your merchant bank account, usually within a couple of business days.

Click here to begin the application process for an ECX account.

ShopSite Setup

After you have registered with E-Commerce Exchange and received your merchant information, follow these steps to configure your store to use E-Commerce Exchange for payment processing:

  1. Go to the Commerce Setup screen in ShopSite and click Payment.

    2.  

  2. In the Credit Card Processing section of the screen, click the E-Commerce Exchange radio button.

    3.  

  3. Click Configure Processor, which brings you to a screen containing the fields listed below. Fill in the fields with the information for your store, or use the default values to configure a test account.

    4.  

    Processor
    (read only) Indicates that you will be processing credit card transactions with E-Commerce Exchange.
    Host
    (read only) The name of the ECX server that will process your transactions.
    Port

    (read only) The port on the ECX server to send transaction information to.
    Authorize Script

    (read only) The path and filename of the script that authorizes transactions.
    Capture Script

    (read only) The path and filename of the script that captures funds from transactions.
    Order Transaction Type
    Specify the type of transaction that you want ShopSite to process when a customer places an order. For most situations, you should leave this set to AUTH_ONLY.
    AUTH_ ONLY
    AUTH_ONLY stands for "Authorization Only" and it is the normal transaction method for ShopSite. When a customer clicks "Submit This Order," ShopSite sends the transaction to ECX for authorization, the transaction is authorized, and ShopSite is notified of the authorization. A "hold" for the amount of the purchase is placed on the customer's credit card, but the funds are not "captured" until the merchant goes to the Orders screen in ShopSite and clicks Bill Orders.
    AUTH_ CAPTURE
    AUTH_CAPTURE authorizes a transaction and captures funds all at once. ShopSite sends a transaction to ECX for approval, the transaction is approved, ShopSite is notified of the approval, and the transaction automatically settles at the end of the business day without any further action by the merchant.
    PRIOR_ AUTH_ CAPTURE
    A PRIOR_AUTH_CAPTURE transaction is used to capture funds authorized previously using an AUTH_ONLY transaction.
    CAPTURE_ ONLY
    CAPTURE_ONLY transactions are used when an AUTH_ONLY is obtained through any means other than the ECX system.
    Billing Transaction Type
    Specify the type of transaction that you want ShopSite to process when you click the Bill Orders button. For most situations, you should leave this set to PRIOR_AUTH_CAPTURE.
    Timeout
    The number of seconds that ShopSite should wait for a response from the ECX server before displaying a polite error message to the customer.
    Login ID
    Your ECX merchant ID, given to you when you registered for an E-Commerce Exchange account.
    Password
    Your ECX password, given to you when you received your E-Commerce Exchange account.
    Display CVV2 Entry Box
    Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.
    Require CVV2 Entry
    Check this box to make the CVV2 field a required field on the order form.
    Send Tax Amount
    Check this box to send tax information to ECX with each order. Ask the bank that has your merchant account if they require this information.
    Display Error Details
    Check this box only when setting up a new ECX account and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.
    Reject on AVS Failure
    Click Configure to open a new browser window where you can log into your ECX account. From there you can enable the ECX Address Verification Service for transactions in your account. If the billing address entered by the customer does not match what the ECX system thinks it should be, the transaction will not be authorized. This is optional; you do not have to enable AVS.
  4. Click Save Changes after you have entered your information.

    5.  

  5. At this point, you may want to place some test transactions to verify that everything is set up correctly.
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    May 17, 2002 BETA
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