Screen: ShopSite > Commerce Setup > Order System > Email
Use these fields to customize the e-mail receipt that the customer and merchant will receive.
Customer E-Mail Receipt In HTML Format |
Check this box to have ShopSite send customer receipts in HTML format instead of plain text. |
Merchant e-mail address |
Specify the return e-mail address that appears on receipts sent to customers. This is the customer's primary method of remembering your address for future correspondence. ShopSite will also send e-mail to this address to notify the merchant that an order has been placed.
To include a display name with the e-mail address (such as "Tina’s Toys" instead of "tina@tinastoys.com"), type the name inside square brackets before the address, like this: [Tina’s Toys] tina@tinastoys.com |
Order notifications Cc |
This field allows merchants to send carbon copies (Cc) of the order notifications to multiple e-mail accounts. Only one e-mail address is allowed on each line. |
Subject Line for the Merchant's Receipt Email |
This field controls the subject line of the order receipt emails that are sent to the merchant. It defaults to "Order number
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Email address to use as From address on merchant email notifications |
Instead of using the customer's email address as the sender for order notifications sent to the merchant, ShopSite can be configured to replace the customer's email address with an alternative address. This can be particularly useful for when emails from customers are being blocked by a spam filter. By specifying which email address to use, merchants can also quickly filter through orders. |
Subject Line for the Customer's Receipt Email |
This field controls the subject line of the order receipt emails that are sent to the customer. It defaults to "Your Receipt Order Number: ORDERNUM ", but allows for customization, including the use of the ORDERNUM tag (as is demonstrated in the default message). |
Text at the Bottom of the E-Mail Receipt |
The text you enter here will appear on the bottom of the e-mail messages that your customers receive after placing orders. The e-mail receipt shows the order information, including the products that were ordered, all charges and discounts, and the billing and shipping addresses. ShopSite does not send any additional e-mail messages to customers after sending the e-mail receipt. For example, ShopSite does not send a message when an order has been shipped.
This field supports use of the HTML Editor. |
ShopSite Help and Resource Center Last updated: March 01, 2010 Give Feedback |
ShopSite Shopping Cart Software |