States and Countries

This screen allows you to select which states and countries you will allow in the Shipping and Billing addresses for your customers, as well as how customers will select the state or country in the shipping and billing address forms.

States

State/Province

Select whether to have customers type in or select the destination state from a pull-down menu.

Note:

If you are using an integrated third-party service which requires specific state codes, ShopSite will always display the pull-down menu, regardless of your selection here.

State/Province List

Use this field to decide which states you will allow in shipping and billing address pull-down menus. The default list includes the U.S. states and Canadian provices.

The name for each allowed state or province should be on a line by itself, followed by a semicolon (;) and the two-letter state or province code. For example:

California;CA
Colorado;CO

Items in the pull-down menu will be displayed in the same order as they appear in this list. The semicolon and state/province abbreviation will not be displayed in the pull-down menu, but will be submitted to integrated third-party services which require the two-letter state code.

You may also include informational lines by putting an n after the semicolon, for example:

Select a State;n

The ;n will not be displayed in the pull-down menu, but customers will not be allowed to checkout if one of these options is selected.

Note:

If you modify this list, you must make sure your selection options are compatible with the requirements of any third-party services which will receive this information.

Countries

Checkout Screen Countries

Select whether to have customers type in or select the destination country from a pull-down menu. You may want to check with your shipping provider or payment processor to know which countries are allowed, or if the cost of processing orders for certain countries is prohibitive.

Note:

If you are using an integrated third-party service which requires specific country codes, ShopSite will always display the pull-down menu, regardless of your selection here.

Default Selected Country

Select the country that you want at the top of the list as the default selection for customers if you are using a pull-down menu.

Country List

Select which countries you want to include in the shipping or billing pull-down menus. You can use the Clear All and Select All buttons to quickly select or clear all countries.

Use	Check this box to include this country in the pull-down menu.
Country Name	(Read Only) The name of the country. If you are using a third-party service, this or the appropriate ISO country code will be sent to the third-party service.
Displayed Name	Enter the country name as it should appear in the country pull-down menu.
Free Ship	Check this box if you want to allow free shipping to this country. Free shipping and Free Shipping Coupons will only be available for countries with this option selected. You may restrict free shipping within selected countries by excluding specific ZIP/Postal codes in the Free Shipping configuration on the Commerce Setup > Shipping screen.
Zip Code Tax	Check this box if you want ShopSite to calculate Sales Tax by Zip Code for this country. The Zip Code will only be used to calculate sales tax for countries with this box checked if you have the Tax by Zip feature enabled.
Charge VAT/GST	Check this box if you want ShopSite to calculate Value Added Tax (VAT/GST) for this country. ShopSite will only calculate VAT/GST for countries with this box checked if you have the VAT/GST feature enabled.
UPS	(Read Only) If there is a here, this country can be used for real-time UPS shipping quotes. If there is a here, real-time UPS shipping quotes are not available for this country.
FedEx	(Read Only) If there is a here, this country can be used for real-time FedEx shipping quotes. If there is a here, real-time FedEx shipping quotes are not available for this country.
USPS	(Read Only) If there is a here, this country can be used for real-time U.S. Postal Service shipping quotes. If there is a here, real-time USPS shipping quotes are not available for this country.
Canada Post	(Read Only) If there is a here, this country can be used for real-time shipping quotes in Canada Post. If there is a here, real-time shipping quotes in Canada Post are not available for this country.
Australia Post	(Read Only) If there is a here, this country can be used for real-time shipping quotes in Australia Post. If there is a here, real-time shipping quotes in Australia Post are not available for this country.