Canada Post Shipping

Use the fields on this screen to select the Canada Post services that you want to offer your customers and to configure additional Canada Post shipping options.

Canada Post Services

Domestic Services

Check the Canada Post domestic shipping services (i.e., within Canada) that you want to offer to your customers. Note that not all services are available for all destinations. Options include:

Regular Parcel
Expedited Parcel
Xpresspost
Xpresspost Certified
Priority
Library Books

United States Services

Check the Canada Post shipping services that you want to offer to your US customers. Note that not all services are available for all destinations. Options include:

Expedited Parcel USA
Priority Worldwide Envelope USA
Priority Worldwide Pak USA
Priority Worldwide Parcel USA
Small Packet USA Air
Small Packet USA Surface
Xpresspost USA

International Services

Check the Canada Post shipping services that you want to offer to your international customers (not including the United States). Note that not all services are available for all destinations. Options include:

Xpresspost International
International Parcel Air
International Parcel Surface
Priority Worldwide Envelope International
Priority Worldwide Pak International
Priority Worldwide Parcel International
Small Packet International Air
Small Packet International Surface

Canada Post Options

Select Special Services (for domestic shipments only)

Signature Options include:

Signature required
Proof of age (either 18 or 19)

Flexible Delivery Options

Flexible Delivery options include:

None
Card for pickup
Leave at door
Do not safe drop

Canada Post Shipping Rates

Select Shipping Rates

Choose whether you want to use List rates or Account rates when determining shipping costs. You can also adjust the rates up or down by a percentage before they are displayed to the customer using the appropriate field. Note: You can change the plus or minus sign depending on your preference and are not limited to adding to the accounts rate and subtracting from the list rate.

Delivery Transit Time

Set the check box if you want an estimate on delivery transit time to be displayed along with the shipping rates.

Liability Coverage

Declared Value

This is the maximum declarable value for a shipment.

Maximum Package Weight

Maximum weight per package (up to 66 lbs)

Set the maximum weight that you will put in each box that you ship. (Note that you must use the same unit of measure throughout your store, either pounds or kilograms.) If the combined weight of all products in an order exceeds this weight, ShopSite will charge for multiple boxes. This value should be at least as large as the weight of the heaviest product that you sell.

Minimum Order Weight

Use minimum order weight if total order weight is less

Check this box and enter a minimum weight to have ShopSite use the minimum order weight if the combined weight of all products in an order is less than the minimum specified.

Missing Product Weight

E-mail alert settings

Click on Change to configure missing product weight E-mail settings. A pop-up window will open and let you set the following options:

E-mail Settings
Send E-mail	Check this box to have ShopSite send you an E-mail when it encounters a product with no weight configured.
E-mail Address	Enter the E-mail address ShopSite should send the alert to.
This message will be added to the e-mailed alert, just under the product name.	Enter any text you want included in the message after the name of the product without a configured weight.

Use minimum product weight

Check this box and enter a minimum product weight to have ShopSite charge shipping based on the minimum product weight for all products that have no weight defined.

Preferred language

Preferred language for Canada Post responses

Select either English or French from the drop-down to control which language the responses from Canada Post will appear in.

Customer Messages

Header for Error Messages

Enter a description for the UPS error messages that will be displayed to the customer.

No Canada Post server response

Enter a message that you want customers to see when the Canada Post server does not respond after ShopSite requests shipping charges for an order. This should be a very rare occurrence.

No Canada Post service for shipping address

Enter a message that you want customers to see when there is no Canada Post service available for the shipping address. For example, if you have only enabled UPS Ground and the customer enters a shipping address that requires air delivery, this message would be displayed.

Buttons

Subscriber Info

Click this button to view your Canada Post User ID, password, and Access License key.

Zero Weight Products

Click this button to see a list of products in your store that have a weight of zero. Products with zero weight will not incur the correct shipping charges. In most cases, you should define a real weight for each product.

Click this button to go through the Canada Post registration process again. You should re-register if you need to change your store’s address or other information.