Working with ShopSite

ShopSite Pictures and Media FAQs

Here is a list of questions about using pictures and other media in your ShopSite store.

• Can I add music to my store?
• How do I make ShopSite refresh images when I upload new versions?
• How do I get rid of the border around images?
• How do I create thumbnail images?
• How do I use a thumbnail image on a products page and link it to a bigger picture on a More Information page?
• Why doesn’t ShopSite display text for each image (alt tags) while I’m waiting for the images to download?

Can I add music to my store?

Yes, you can use music and other media besides graphics in your store, though they are best used with discretion. You can use the Upload an Image function to upload music and video and other media files to your store’s media directory. ShopSite does not have any buttons or other built-in functions for using those files in your store, so you must manually add the code required to play them.

How do I make ShopSite refresh images when I upload new versions?

Go to Images and and select the new images in the list, then click Reset Image Attributes. Publish your store to make the changes visible to your customers.

How do I get rid of the border around images?

Go to the Images section of ShopSite and select the images in the list, then click Reset Image Attributes. That will cause ShopSite to apply a standard set of attributes to the images, and one of those attributes removes the border.

How do I create thumbnail images?

ShopSite does not contain a built-in utility for creating thumbnail images. Many graphics programs can do this automatically, or you can just save the original image in a smaller size and give it a different file name. A nice size for thumbnails is 100x100 pixels. You can also use a utility for making thumbnail images, such as:

• Au2Thumbs
• ThumbsPlus
• The Thumbnailer

How do I use a thumbnail image on a products page and link it to a bigger picture on a More Information page?

Using thumbnail images on your product pages and larger images on More Info pages is a simple, three-step process:

1. Upload the images - Go to Images and use the Upload an Image button to upload both the thumbnail and full-sized images of your product. Do this for all product images, or use FTP to upload all the image files at once. (If you use FTP, remember when finished to select all the images and click Reset Image Attributes.)
2. Assign the thumbnail to the product listing - Go to Products and select one of the products for which you just uploaded images, then click Edit Product Info. In the Image field, select the thumbnail image.
3. Assign the larger picture to the More Info page - While still on the Edit Product Info page, scroll down to the More Info Pages section. In the More Info Page Image field, select the full-sized image. Click Save Changes.

Repeat these three steps for all products that will have thumbnail images, and then publish your store.

Why doesn’t ShopSite display text for each image (alt tags) while I’m waiting for the images to download?

ShopSite back office screens do have Alt text for each button image, but your browser may not be set to display that text while images are downloading. In Internet Explorer, this feature is turned off by default (who knows why?). To turn it on, in Internet Explorer click on Tools > Internet Options, and then click the Advanced tab. Scroll down to the Multimedia section, then check the box for "Show image download placeholders."

ShopSite Help and Resource Center February 13, 2004 Give Feedback

ShopSite Shopping Cart Software