Screen: ShopSite > Commerce Setup > Payment > Configure Processor

PSiGate

Overview

If you have a PSiGate merchant account, you can configure ShopSite to process credit card orders in real time. Your customers can enter their credit card information (including billing address) on the shipping screen and ShopSite will forward that information to PSiGate for verification. If the information is correct and there are funds available to cover the cost of the order, PSiGate will tell ShopSite that the order is authorized and ShopSite will display a receipt to the customer.

After you ship an order, you can go to the Orders screen in the back office, select the order, and then click Bill Orders to start the process to receive payment. ShopSite will send a request to PSiGate to capture the funds for that order, and the funds will be transferred to your merchant bank account, usually within a couple of business days.

PSiGate Setup

Before configuring ShopSite to process credit cards with PSiGate, you must have an PSiGate account. Click here to begin the application process for a PSiGate account.

ShopSite Setup

After you have registered with PSiGate and received your merchant information, follow these steps to configure your store to use PSiGate for payment processing:

  1. Go to the Commerce Setup screen in ShopSite and click Payment.
  2. In the Credit Card Processing section of the screen, click the PSiGate radio button.
  3. Click Configure Processor, which brings you to a screen containing the fields listed below. Fill in the fields with the information for your store.
Host The Host server that ShopSite will connect to.
Port
The Port ShopSite will connect to the PSiGate server on.
CGI Path
(Read Only) the name of the script ShopSite uses when connected to the PSiGate gateway
Store ID
The store ID you received from PSiGate.
Passphrase
The security passphrase you configured when you created your PSiGate account.
Order Transaction Type
Specify the type of transaction that you want ShopSite to process when a customer places an order. For most situations, you should leave this set to PreAuth. If your store sells digital download products, you may want to set this to Sale to ensure that the funds are actually captured before customers are given access to the online products.
PreAuth
This is the normal transaction method for ShopSite. When a customer clicks "Submit This Order," ShopSite sends the transaction to the Orbital gateway for authorization, the transaction is authorized, and ShopSite is notified of the authorization. A "hold" for the amount of the purchase is placed on the customer's credit card, but the funds are not "captured" until the merchant goes to the Orders screen in ShopSite and clicks Bill Orders.
Sale
This tells ShopSite to authorize a transaction and captures funds all at once. ShopSite sends a transaction to the Orbital gateway for approval, the transaction is approved, ShopSite is notified of the approval, and the transaction automatically settles during the next settlement period without any further action by the merchant.
Billing Transaction Type
Specify the type of transaction that you want ShopSite to process when you click the Bill Orders button. For most situations, you should leave this set to PostAuth.
Order Mode
This lets you set the system into a live transaction mode to take real orders, or any of several test modes you can use to check that you have the gateway configured properly.
Display CVV2 Entry Box
Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.
Require CVV2 Entry
Check this box to make the CVV2 field a required field on the order form.
Display Error Details
Check this box only when setting up a new RX-Payments account and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.

Credit Cards
Supported cards and other payment types Select which credit cards you want to accept payments from. If you are using a real-time payment gateway, you should check to see what cards your gateway accepts, and what the fees for those cards are. Check the box beside the card name to accept payment from that card. You can select any (or all) of the following:
  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diner's Club/Carte Blanche
CVV2 Help Text Enter the text to be used for the CVV2 Help Link. If your credit card processor is configured to include a CVV2 field with the payment information, this text will be displayed as a link beside the field.
CVV2 Help URL This is the URL to be used for the CVV2 Help Link. When a customer clicks the link beside the CVV2 field, a new window will open to this URL. You can use the default URL or you can create your own page explaining what a CVV2 is and where to find it on a credit card.

Click Save and Enable after you have entered your information. At this point, you may want to place some test transactions to verify that everything is set up correctly.

ShopSite Help and Resource Center
Last updated: February 18, 2014
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