Overview of Moving a Store

Moving a Store

"Moving" a store means that you currently have a working store on one server and want to move it to another server. For related procedures, see Upgrading a ShopSite Mall or Store.

Note:

Because Starter stores do not have a database download option and are limited to 5 pages and 15 products, it is usually much easier to obtain a new store.auth file for the new store, run the install program to install the new store on the new server, then recreate the store and shut down the old one.

There are a few factors that affect moving a ShopSite store:

Both servers must be running the same version of ShopSite. If the original store is running on an older version, it must be upgraded before the move, or moved to a new install of the older version on the new server.
The amount of information that can be moved depends on what level of access you have to both servers:
- You must have the correct permissions on both the old and the new server to tar and untar files in the store's data directory.
- You can move the product and page information from the merchant interface using the Export function of Pro and Manager service levels (introduced in ShopSite 10 sp1) can also help you get most of the data directory content even without direct access to the data directory files.

Select the correct set of instructions based on the above factors:

If you have direct access (ftp or command line) to the files in the data directory, move the data directory and the store's databases.
If you don't have direct access (ftp or command line) to the files in the data directory (commandline, FTP, SCP, etc) OR you don't possess the technical expertise/staff to perform the operations, move the products and pages databases.

ShopSite Help and Resource Center
Last updated: December 13, 2011
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