Screen: ShopSite > Images > Upload an Image

Upload an Image


Note:
In order to avoid problems when your images are included in your store pages, you should avoid using any of the HTTP reserved characters in your image names. An HTTP-friendly file name can contain any combination of letters or numerals, as well as the following symbols: - (hypen), . (period), or _ (underscore). Any other symbols, including spaces, should be avoided.

You may upload images from your local computer to use in your store with the Upload an Image feature. Files uploaded to your media directory can be accessed anywhere on the Web if you know the correct URL (which is displayed on the View Images screen). The Image and Button Selection Tool is an easy way to include images where they are most commonly used. You can also include <img> tags (or other HTML tags referencing content in your media directory) in any of the Back Office fields that allow HTML content, or on pages not generated by ShopSite.

You can configure ShopSite to resize the original image, and to create resized copies of the image when it is uploaded. To upload an image file from your local computer for use in your store:


Note:
ShopSite can resize gif, jpg, and png images. Any other file type (including other image formats) will not be resized.

Select images to upload

  1. If your image configuration settings indicate to use "Advanced Multi-image upload" then you can either drag your images over to upload or select the Choose File button. If you are configured to use "Basic HTML Form Submit" then you can first specify how many images you will be uploading and then select the Choose File button for each image you plan to upload. If image preview has been configured you will see the image before you upload it and have the option to rotate it.
  2. Check the box if you want ShopSite to create additional resized images (according to your settings on the Images Configuration screen). The resized images are smaller versions of the original image available in addition to the original image. You can select which size image to use for the product image on a Store Page, More Information Page, Search Results screen, or in the Shopping Cart contents. ShopSite can resize gif, jpg, and png images.
  3. Click the Upload File button. When all specified uploads are complete, you will be returned to the Images directory listing.

Note:
Although ShopSite will allow you to upload any type of file to the media directory, you should not select a non-image file with the Image and Button Selection Tool, as the file will most likely not display properly. If you upload a non-standard image format, or a non-image file, you may have to make changes to your server configuration to handle the file type correctly (contact your Hosting Provider).

Alternate Ways of Uploading Files

The image upload feature is convenient for uploading files one at a time, but FTP is more convenient for large numbers of files. All of your graphics and other media files are stored under the media subdirectory of your store's Output directory, which you can find listed in the Hosting Service page in the Preferences section of ShopSite. Ask your host administrator to set up FTP access for you to that directory, and then you can use FTP software to upload several files in one operation.


Note:
If you use FTP to upload images files to your media directory, you will need to set the image attributes using the Reset Attributes feature.
ShopSite Help and Resource Center
Last updated: October 07, 2021
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