New Features in ShopSite 12 sp1

View the features included in version 11 sp2.

New Features in ShopSite 12 sp1

Back Office

• New Website Setup Wizard (Pro, Manager, Starter)
  With new installations, ShopSite will now walk you through creating your website and prepopulate your store with placeholder products and images. These placeholders allow a new merchant to immediately see an attractive website at the end of the wizard.
• Updated Appearance (Pro, Manager, Starter)
  The back office has been given a makeover in an effort to modernize its appearance and make it more visually appealing.

Commerce Tools

• Abandoned Cart Support (Pro)
  ShopSite can now prompt shoppers for an email address when an item is added to the cart. If the shopper provides an email address and doesn't complete their order, ShopSite can email the shopper at a later date with a reminder about the items in the cart.
• Variable Weight is now an option for Variable Pricing (Pro, Manager)
  Merchants can now provide products where the customer configures how much of a product they want by weight.
• Carousel-style banner support (Pro, Manager, Starter)
  ShopSite can now display a slideshow of image links for products that will take the customer to the product's more information page.
• Configurable "From" store email address (Pro, Manager, Starter)
  The "from" email address can now be set by the merchant.
• UnionPay payments can now be accepted (Pro, Manager, Starter)
  Also known as China UnionPay, this popular east asian payment method is now available.

Customer Registration

• Prompt from Cart to Register (Pro)
  As part of the Abandon Cart feature, ShopSite can be configured to prompt shoppers to register when they first add a product to the cart.
• Tracking Notes displayed to registered customers (Pro)
  Registered customers can now use their customer page to find tracking links for recent purchases.
• Links to purchased downloadable products displayed to registered customers (Pro)
  Registered customers can now use their customer page to find download links for digital purchases.

Security

• Protection for Order Notes (Pro)
  The Order Notes feature can now be configured to only allow adding notes and prevent their deletion or removal.
• reCAPTCHA v2 and TYPE-IN™ support added to Human Validation (Pro, Manager, Starter)
  Two new options are available for Human Validation. reCAPTCHA v.2 is Google's latest offering, with a simplified "I am not a robot" checkbox, while TYPE-IN™ is an offering from Solve Media that uses ads for the CAPTCHA.

Shipping

• Latest API Support for FedEx, UPS, and USPS (Pro, Manager)
  Shipping providers continue to make changes and updates to their APIs. ShopSite continues to match those changes.
• Customizable tracking link for alternate shipping (Pro, Manager)
  The merchant can select an alternate shipping method from what the customer selected and still provide a tracking number to the customer. For example, if the customer selects USPS for shipping their order, the merchant can instead choose to ship using UPS or FedEx (or some other method with a tracking number) and still provide a tracking link to the customer.

Feature Enhancements

• Additional Product Information Fields (Pro)
  Commonly used with Extra Fields before, the following optional fields have been added for use by all products: Video, Returns, Warranty, Specifications, Materials/Ingredients, How to Use, One-Line Advertisement, Shipping Details, Size & Fit Guide, and As Seen in Image.
• Product Image Zoom (Pro)
  You can now set More Info product images to be zoomable, meaning the customer can mouse over a section of the image and see it enlarged.
• New Themes (Pro, Manager, Starter)
  There are 18 new themes in this release, all of which support responsive design. New themes include: Bare Bones, Boilerplate, Central, Compact, Dauntless, Delicate, Ever Short Nav, Familiar, Familiar 2, Fearless, Haven, Intrepid, Sector, Selvage, Splay, Trace, Trace Colored, and White.

New Features in ShopSite 12

Payments

• New Payment Configuration Screen (Pro, Manager, Starter)
  The Payment Configuration screen has received a major overhaul. Instead of the many branching pages for each individual payment gateway, all payment configuration is done using popup modals on a single page.
• PayPal Payments Advanced integration (Pro, Manager, Starter)
  You can now select PayPal Payments Advanced as a payment gateway.
• Payflow Link (Pro, Manager, Starter)
  You can now select PayPal's Payflow Link as a payment gateway.
• First Data E4 payment gateway (Pro, Manager, Starter)
  You can now select First data E4 as a payment gateway.
• xDSpot payment gateway (Pro, Manager, Starter)
  You can now select xDSpot as a payment gateway.

Order Management

• Order Management (Pro)
  New features have been added to facilitate order management. You can now bill orders, add order comments, and resend email receipts from the new Manage an Order screen.
• Merchant "Comment" field passed to cart (Pro)
  A merchant can use this field to programmatically add information to an order that the shopper will optionally not see, but the merchant will when viewing the order.
• Tracking Number can be added to orders (Pro)
  There is a new field for an order's tracking number. After a tracking number has been provided, you can send an email to the customer that includes the tracking number so they can follow their package.
• Merchant product notes displayed on Packing List (Pro)
  Merchants can now include product notes on packing lists.
• Order Sorting (Pro)
  You can now sort orders by Order Number (Ascending or Decending) or by the Search Criteria (Ascending or Descending).

Shipping

• Latest API Support for FedEx, UPS, and USPS (Pro, Manager)
  The shipping services continue to modify their APIs and ShopSite continues to support their latest iterations.
• Canada Post (Pro, Manager)
  Canada Post is now supported as a shipping option within ShopSite.
• Australia Post (Pro, Manager)
  Australia Post is now supported as a shipping option within ShopSite.
• "n/a" allowed in ShopSite shipping tables (Pro, Manager, Starter)
  Using "N/A" in a column is now recognized when creating shipping tables in ShopSite, and handled appropriately.

Customer Registration

• New Wish List Support (Pro)
  In addition to Wishpot integration, ShopSite now provides an option to maintain wish lists for customers who have registered.
• Additional CAPTCHA Options (Pro)
  
• Company Field (Pro)
  A new "Company" field has been added to customer registration.

Feature Enhancements

• Local DTD Reference (Pro, Manager)
  It's rare, but sometimes the servers supporting ShopSite.com go down. When that happens, XML downloads can't complete because it can't get the XML definitions. This feature stores a local copy of the DTD and will use the local copy when the shopsite.com servers cannot be reached.
• Back Office Redesign (Pro, Manager, Starter)
  The back office has been redesigned to implement responsive design, allowing you to manage your store from any supported browser, including mobile devices such as tablets and smartphones. There are a number of additional cosmetic changes that have been made as part of the redesign.
• Five Cent Rounding for Prices (Pro, Manager, Starter)
  Some countries have done away with their equivalent to the American penny or one cent piece. Brazil and Switzerland are two such countries. This feature (when enabled) rounds prices in the cart to the nearest five cents. If the currency is Brazilian or Swiss, this feature is automatically enabled.
• Real-time Inventory using JSONP (Pro)
  Real-time inventory now uses JSONP, making the existing real-time inventory feature more efficient and better supported across a wider number of server configurations.
• HTML Email Merchant Order Notification (Pro, Manager)
  Order notification emails can now be further customized with HTML.
• Improved Back Office Help and Support (Pro, Manager, Starter)
  In addition to taking you directly to a help page, the Help button in the back office menu bar now provides a drop-down menu (accessed by hovering over the button) from which you can navigate to the appropriate help page, an "About ShopSite" popup (displays information about your ShopSite installation), our knowledgebase articles, our support ticket system, or our forums.
• Remarketing for Google Analytics (Pro, Manager)
  You can now use Google's remarketing feature in Google Analytics.
• New Search Option "does not contain" (Pro)
  This new field applies to all search fields within ShopSite and allows you to do searches where you want results that do not contain a specific value.
• 25 Additional Custom Product Fields (Pro, Manager)
  You can now have up to 50 total Custom Product Fields.
• "Empty Cart" Button Behavior Control (Pro, Manager, Starter)
  You can now specify that the "Empty Cart" button displays the cart screen (now empty) instead of returning the shopper to the last page visited.
• XML Download Improvements (Pro)
  Avatax individual product rates are now passed to the XML download.
• SEO Improvements (Pro, Manager, Starter)
  Generated HTML pages are now automatically named based off of the Name field of the page or product.
• Image Handling Improvements (Pro, Manager, Starter)
  You can now upload images directly from the Add a Product and Edit Product pages. Also, image maintenance has been improved in Pro and Manager stores, so you can now create resized images or delete images from the View Images page.
• Optional Confirmation Screen for Starter stores (Starter)
  To meet PayPal requirements, stores configured to use PayPal Advanced as a payment gateway must display a confirmation page between the Shipping and Thank You screens. This confirmation screen can optionally be used with other gateways. Manager and Pro stores already have this feature.
• New Themes (Pro, Manager, Starter)
  There are nine new themes in this release, all of which support responsive design. This means they automatically adjust depending on the viewing size of the screen, looking great both on mobile devices or full computers! New themes include: Brownie, Composer, Content Focus, Deskman, Floating Page, Response, Shower, Stripped Down, and Underline.

ShopSite Help and Resource Center Last updated: January 12, 2014 Give Feedback

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