Screen: ShopSite > Commerce Setup > Shipping > Canada Post
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If you have not previously configured Canada Post shipping, you will be required to Register for Canada Post Shipping before seeing this screen.
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Use the fields on this screen to select the Canada Post services that you want to offer your customers and to configure additional Canada Post shipping options.
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When using a real-time shipping quote service, you should also set up a simple shipping table (such as Flat Shipping) to use as an alternate in case of a time-out waiting for the real-time quote provider. The simple shipping rate will be displayed, even when real-time shipping rates are available, so you should name and set your rates in an appropriate manner.
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Canada Post Services |
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Domestic Services |
Check the Canada Post domestic shipping services (i.e., within Canada) that you want to offer to your customers. Note that not all services are available for all destinations. Options include:
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United States Services |
Check the Canada Post shipping services that you want to offer to your US customers. Note that not all services are available for all destinations. Options include:
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International Services |
Check the Canada Post shipping services that you want to offer to your international customers (not including the United States). Note that not all services are available for all destinations. Options include:
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Canada Post Options |
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Select Special Services (for domestic shipments only) |
Signature Options include:
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Flexible Delivery Options |
Flexible Delivery options include:
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Canada Post Shipping Rates |
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Select Shipping Rates |
Choose whether you want to use List rates or Account rates when determining shipping costs. You can also adjust the rates up or down by a percentage before they are displayed to the customer using the appropriate field. Note: You can change the plus or minus sign depending on your preference and are not limited to adding to the accounts rate and subtracting from the list rate. |
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Delivery Transit Time |
Set the check box if you want an estimate on delivery transit time to be displayed along with the shipping rates. |
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Liability Coverage |
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Declared Value |
This is the maximum declarable value for a shipment. |
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Maximum Package Weight |
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Maximum weight per package (up to 66 lbs) |
Set the maximum weight that you will put in each box that you ship. (Note that you must use the same unit of measure throughout your store, either pounds or kilograms.) If the combined weight of all products in an order exceeds this weight, ShopSite will charge for multiple boxes. This value should be at least as large as the weight of the heaviest product that you sell. |
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Minimum Order Weight |
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Use minimum order weight if total order weight is less |
Check this box and enter a minimum weight to have ShopSite use the minimum order weight if the combined weight of all products in an order is less than the minimum specified. |
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Missing Product Weight |
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E-mail alert settings |
Click on Change to configure missing product weight E-mail settings. A pop-up window will open and let you set the following options:
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Use minimum product weight |
Check this box and enter a minimum product weight to have ShopSite charge shipping based on the minimum product weight for all products that have no weight defined. |
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Preferred language |
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Preferred language for Canada Post responses |
Select either English or French from the drop-down to control which language the responses from Canada Post will appear in. |
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Customer Messages |
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Header for Error Messages |
Enter a description for the UPS error messages that will be displayed to the customer. |
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No Canada Post server response |
Enter a message that you want customers to see when the Canada Post server does not respond after ShopSite requests shipping charges for an order. This should be a very rare occurrence. |
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No Canada Post service for shipping address |
Enter a message that you want customers to see when there is no Canada Post service available for the shipping address. For example, if you have only enabled UPS Ground and the customer enters a shipping address that requires air delivery, this message would be displayed. |
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Buttons |
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Click this button to view your Canada Post User ID, password, and Access License key. |
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Click this button to see a list of products in your store that have a weight of zero. Products with zero weight will not incur the correct shipping charges. In most cases, you should define a real weight for each product. |
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Click this button to go through the Canada Post registration process again. You should re-register if you need to change your store’s address or other information. |
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ShopSite Help and Resource Center Last updated: May 13, 2013 Give Feedback |
ShopSite Shopping Cart Software |