Screen: ShopSite > Commerce Setup > Payment

Payment Setup

The Payment Setup screen allows you to configure how customer can pay you, and how you will collect that money. ShopSite includes support for numerous payment systems such as PayPal or Google Wallet, as well as the ability to process payments through several traditional payment gateways. For help deciding what payment processor or service to use, see Accepting Payments with ShopSite

Payment Methods Accepted

Use this section to configure what sources of funds you are willing to accept payments from. In order to accept payments using any method, you must have a merchant account or account with the individual service which allows you to process the payments. You may want to configure a real-time payment gateway before deciding what payment methods you will accept.

PayPal Payments Standard Check this box then click Configure if you want to allow customers to pay you using the PayPal Payments Standard service. Customers who select this option will be taken to the PayPal website, where they can pay from their PayPal account. The funds will be deposited in your PayPal account
PayPal Payments Pro (Express Checkout) Check this box then click Configure to accept payments using the PayPal Payments Pro Express Checkout service. Customers can pay using a PayPal account or a Credit Card, and the funds will be deposited in your PayPal account. You must select this option if you want to use PayPal Payments Pro as a payment gateway.
Google Wallet Check this box then click Configure to accept payments using Google Wallet. When you select this option, customers will be presented with a pre-checkout cart screen which allows them to select whether to pay using Google Wallet or the regular ShopSite checkout. Customers who select to pay using Google Wallet will be taken to the Google Wallet Website, where they can enter their account information. The funds will be deposited to your Google Wallet merchant account.
Checkout by Amazon Check this box then click Configure to accept payments using Checkout by Amazon. When you select this option, customers will be presented with a pre-checkout cart screen which allows them to select whether to pay using Checkout by Amazon or the regular ShopSite checkout. Customers who select to pay using Checkout by Amazon will be taken to Amazon, where they can enter their account information. The funds will be deposited to your Amazon merchant account.
WorldPay Check this box then click Configure to accept payments using the WorldPay Payment Service. WorldPay is an international payment service that allows customers to checkout in their own language, using their local currency. WorldPay works with most existing internet merchant account providers, or you can set up a WorldPay merchant account.
NetBanx Check this box, then click Configure to accept payments using the NetBanx payment service. NetBanx is a UK based payment service which requires you to set up a NetBanx merchant account. Customers who select to pay using NetBanx will be taken to the NetBanx website, where they can enter their payment information.
Authorize.Net SIM Check this box, then click Configure to accept payments using the Authorize.Net SIM payment service. Customers who select to pay using Authorize.Net SIM will be taken to the Authorize.Net website, where they can enter their payment information.
Other Payment Methods You can accept other payment methods by checking the box for any of the following options.
  • eCheck - This option is only available to merchants using a payment processor which supports eChecks. Customers will be prompted to enter their bank routing number, checking or savings account number, account type, bank name, and the name on the account. The account information will then be sent to the processor to validate, and funds will be captured to your merchant account.
  • Purchase Order - Customers will be prompted to enter a purchase order number on the Checkout screen. You must have an account that allows you to accept purchase orders, and ShopSite will not automatically verify or process these transactions.
  • C.O.D. - Customers who select Cash On Delivery will not be prompted to enter any payment information on the Checkout screen. If you wish to accept Cash On Delivery payments, you must use a service that allows this option. ShopSite will not automatically process Cash On Delivery transactions.
  • Check - Customers who select to pay using a Check will be prompted to enter their bank account and routing number on the Checkout Screen. You may then manually process the payment as an electronic check. ShopSite will not automatically verify or process Check payments.
  • Generic Payment Options - You may configure ShopSite to accept payments from one or two non-integrated payment methods. For example, if you wanted to provide a line of store credit, you could use these fields to prompt for the customer's name and store credit account number (to be handled offline; ShopSite will not automatically process these transactions.).

    Check the box(es) for the Generic Payment Options (1 and/or 2) you wish to use. Up to four fields can be used to collect customer information. You can configure the names of the payment options and the names of the fields on Preferences > Store Text > Checkout Changes made to the names will be reflected on the Payment Options page. You can mask or hide some of the data entered in these fields on the customer's receipt by setting the checkbox next to the desired fields. Any fields that will not be used to gather customer information will need to be cleared. This means that if you only plan to use the first two fields of Generic Payment Option 1, you will need to clear the text from "Generic Payment Option 1 Field 3" and "Generic Payment Option 1 Field 4".

    The 4 check boxes below each Generic Payment Option are used to indicate which of the 4 possible data fields for that payment method will be masked on the Thank You screen and email receipts. This allows you to mask critical information such as an account number or special code so they won't be visible on the receipt. If the box is not checked the data from the field will be visible on receipts.

Credit Card Processing

In order to process credit card payments on your Website, you must have a compatible Merchant Account. ShopSite has integrated support for several real-time payment gateways, or you can manually process payments off-line.

Processor Select the radio button for the payment processing option you want to use, then click Configure Processor to configure ShopSite to use the selected real-time payment gateway. You can only use one payment processor at a time. >
manual (off-line) Select this radio button to process payments manually. To process a payment, view or download the order and enter the payment information into your payment processing system. Click Configure to modify your manual payment processing options.
Authorize.Net AIM Select this radio button then click Configure Processor to process payments in real-time using Authorize.Net.
PayPal Payflow Select this radio button then click Configure Processor to process payments in real-time using PayPal Payflow.
PayPal Payments Pro Select this radio button then click Configure Processor to process payments in real-time using PayPal Payments Pro. Selecting this option will automatically select the option to accept payments using PayPal Payments Pro (Express Checkout).
Paymentech Orbital Gateway Select this radio button then click Configure Processor to process payments in real-time using Paymentech Orbital Gateway.
LinkPoint Select this radio button then click Configure Processor to process payments in real-time using First Data Global Gateway (formerly LinkPoint).
YourPay Select this radio button then click Configure Processor to process payments in real-time using First Data Global Gateway (formerly YourPay).
Optimal Payments Select this radio button then click Configure Processor to process payments in real-time using Optimal Payments.
Lynk Systems Select this radio button then click Configure Processor to process payments in real-time using RBSLynk.
RX-Payments Select this radio button then click Configure Processor to process payments in real-time using RX-Payments.
PSiGate Select this radio button then click Configure Processor to process payments in real-time using PSiGate.
Sage Pay (formerly Protx) Select this radio button then click Configure Processor to process payments in real-time using Protx.
ACH Direct Payments Gateway Select this radio button then click Configure to process payments in real-time using ACH Direct Payments Gateway.
Gateway Emulator Select this radio button then click Configure to process payments in real-time using a Gateway Emulator.
Transaction Express Select this radio button then click Configure to process payments in real-time using Transaction Express1.
Accept Safe Select this radio button then click Configure to process payments in real-time using Accept Safe1.
Credit Cards Select which credit cards you want to accept payments from. If you are using a real-time payment gateway, you should check to see what cards your gateway accepts, and what the fees for those cards are. Some cards types may not be available for the gateway you use. Check the box beside the card name to accept payment from that card. You can select any (or all) of the following, based on your payment gateway:
  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diner's Club/Carte Blanche
  • Fire Pay
  • Solo
  • Switch
  • Delta
  • Visa Electron/UK
  • JCB
  • Maestro
CVV2 Help Text Enter the text to be used for the CVV2 Help Link. If your credit card processor is configured to include a CVV2 field with the payment information, this text will be displayed as a link beside the field.
CVV2 Help URL This is the URL to be used for the CVV2 Help Link. When a customer clicks the link beside the CVV2 field, a new window will open to this URL. You can use the default URL or you can create your own page explaining what a CVV2 is and where to find it on a credit card.

Human Validation

If you are having trouble with bots (automatic scripts) testing stolen credit card numbers on your site, you can use this feature to verify that the form is being completed by a real, human customer. Based on your settings, ShopSite can create an image with random numbers in it. The customer will be required to enter those numbers into the form to continue the checkout process. Because of the way the image is generated, bots are unable to read the numbers, and therefore are unable to test the stolen credit cards using your shopping cart.

Display Image Select the radio button for the option you want:
  • Off - never display a human validation image.
  • Always On - always display a human validation image.
  • On, but only after the number of failed attempts has been reached - Specify a Failed Attempts Limit. If a customer submits bad payment information the specified number of times, ShopSite will display a human validation image for any further attempts to submit payment information by that customer.

1 This Payment Gateway is available in ShopSite 11sp2 r4 and later. Click the ShopSite logo in the top left hand corner of the back office and scroll to the bottom of the dashboard screen to see your service level (Pro, Manager, or Starter) and version number, including service pack (sp1, sp2, etc.) and release number (r1, r2, etc.)


ShopSite Help and Resource Center
Last updated: June 07, 2012
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