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Working with ShopSite |
Here is a list of questions about reports and statistics in your ShopSite store.
This usually indicates that the report settings for the store have not been configured yet, so you are seeing information about traffic and sales in other stores, not your own store. Click Configure Reports on the Reports screen and follow the help for that screen to make sure that your reports are configured correctly.
Click Configure Reports on the Reports screen and then click the buttons for clearing counters and logs.
The Hosts Summary shows you which servers and domains customers were at before coming to your store. If ShopSite cannot determine the name of a server, it displays the IP address.
ShopSite reports show both the number of hits and visitors to your store, so you shouldn’t need to add a "hit counter." If you want to add a hit counter anyway, the specific instructions for each vary somewhat. Most require you to paste some HTML into your page, and you can use the Text 3 field on your store’s main page for that. If the hit counter requires you to put any code into the <head> section of your page, you cannot do it with ShopSite Starter. For ShopSite Pro and ShopSite Manager, you can put the code into the Meta description field.
Click Page Summary on the main Reports screen. The Page Summary screen shows you how many people visited each page in your store, as well as how many sales each page generated and the total amount of those sales.
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ShopSite Help and Resource Center February 13, 2004 Give Feedback |
 ShopSite Shopping Cart Software |