Paymentech Orbital Gateway

ShopSite can work with your Paymentech Orbital Gateway account to process credit card orders in real time. Your customers can enter their credit card information (including billing address) on the checkout screen and ShopSite will forward that information to the Orbital gateway for verification. If the information is correct and there are funds available to cover the cost of the order, the gateway will tell ShopSite that the order is authorized and ShopSite will display a receipt to the customer.

After you ship an order, you can go to the Orders screen in the back office and select the order and click Bill Orders to start the process to receive payment. ShopSite will send a request to the gateway to capture the funds for that order, and the funds will be transferred to your merchant bank account, usually within a couple of business days.

Getting Started

Setup

From the Commerce Setup screen, select Payment, then scroll down and click the Paymentech Orbital Gateway radio button, then click Configure Processor. You will see a screen with the following fields:

Host

Select whether to use the Live Server or the Test Server for transactions. The Live Server should be used unless you are testing your settings or debugging problems with the gateway.

CGI Path

(read only) The path to the ShopSite program that communicates with the Orbital gateway.

Merchant ID

Enter the Merchant ID of your Orbital gateway merchant account. This defines which bank account funds are deposited into.

Terminal ID

Enter your Orbital gateway Terminal ID for this store. The Terminal ID is most likely 001.

BIN

Select the BIN your Orbital payment account is associated with.

Time Zone

Select a timezone from the pull-down list.

Order Transaction Type

Specify the type of transaction that you want ShopSite to process when a customer places an order. For most situations, you should leave this set to Authorize. If your store sells digital download products, you may want to set this to Authorize/Capture (Sale) to ensure that the funds are actually captured before customers are given access to the online products.

Authorize: This is the normal transaction method for ShopSite. When a customer clicks "Submit This Order," ShopSite sends the transaction to the Orbital gateway for authorization, the transaction is authorized, and ShopSite is notified of the authorization. A "hold" for the amount of the purchase is placed on the customer's credit card, but the funds are not "captured" until the merchant goes to the Orders screen in ShopSite and clicks Bill Orders.
Authorize/Capture (Sale): This tells ShopSite to authorize a transaction and captures funds all at once. ShopSite sends a transaction to the Orbital gateway for approval, the transaction is approved, ShopSite is notified of the approval, and the transaction automatically settles during the next settlement period without any further action by the merchant.

Display CVV2
Entry Box

Check this box to have ShopSite include a text box on the order form for customers to enter the CVV2 value from their credit cards. See the Payment Setup help for an explanation of CVV2.

Require CVV2
Entry

Check this box to make the CVV2 field a required field on the order form.

Display Error
Details

Check this box only when setting up a new Orbital gateway account and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.

Orbital Gateway

Overview

Getting Started

Setup