Screen: ShopSite > Merchandising > Cross-sell

Cross-sell Configuration

The Cross-sell feature allows you to configure your ShopSite store to display cross-sell products on the shopping cart screen. The cross-sell feature allows for product-specific cross-sell, which displays products related to the most recent product added to the shopping cart. ShopSite also includes global cross-sell, which allows you to display popular or on-sale items whenever a customer views the shopping cart.

Cross-sell products which have already been added to the shopping cart will not be displayed in the cross-sell table.

Cart Global Cross-sell

The Global Cross-sell settings control the display of cross-sell products that are not specifically associated with products in the Shopping Cart. This could include your best-sellers, sales, new products, or any products you want to draw attention to.
Global cross-sell Enables/disable the Global cross-sell feature.
Cart cross-sell Select when to display global cross-sell products in the shopping cart:
  • Always display - Global cross-sell products will be displayed any time a customer views the shopping cart.
  • Only display if product has no cross-sell - Global cross-sell products will be displayed in the cart unless the most recent product added to the cart has product cross-sell items.
  • Do not display - Global cross-sell products will not be displayed in the shopping cart.
Header Enter the header text for the global cross-sell product table.
Products Click Select to open a pop-up window to select your global cross-sell products.

Assigned cross sell products

This pop-up window allows you to select, sort, or remove cross-sell products.
Assigned cross-sell products This box displays the products that have been selected as cross-sell items.
Move Up Select a product in the Assigned cross-sell products list and click Move Up to move that product up one position in the list.
Move Down Select a product in the Assigned cross-sell products list and click Move Down to move that product down one position in the list.
Delete Select a product in the Assigned cross-sell products list and click Delete to delete that product from the list. The product will then appear in the Products not assigned list.
Products not assigned Use the Merchant Search to find specific items, or click List All Products to display all unassigned products in the Products not assigned box.
Add Select a product from the Products not assigned box, then click Add to add that product as a cross-sell product. The product will then appear in the Assigned cross-sell products list.
OK Click this button to save your changes and return to the Cross-sell Configuration screen.
Cancel Click this button to return to the Cross-sell Configuration screen without saving your changes.
Product image Check the box to use a resized version of your product image in the cross-sell listing, then select the image size to use from the pull-down menu.
Max number of products to display Enter the maximum number of cross-sell products to display at once. You may assign any number of products for cross-sell, but only this number will be displayed in the cart at a time.
Display order Select whether to display cross-sell products in the assigned order or in a random order.

Cart Product Cross-sell

Individual products may have cross-sell products associated with them, which will then be displayed in the shopping cart when the parent product is added to the cart. To assign cross-sell products to a product, go to ShopSite > Products > Edit Product Info and find the Cross-sell section.
Product cross-sell Select whether or not product level cross-sell should be displayed in the shopping cart.
Header Enter the header text for the product cross-sell product table.
Product image Check the box to use a resized version of your product image in the cross-sell listing, then select the image size to use from the pull-down menu.
Max number of products to display Enter the maximum number of cross-sell products to display at once. You may assign any number of products for cross-sell, but only this number will be displayed in the cart at a time.

Cross-sell Links
Cross-sell Destination Use the pull-down menu to determine the link destination for cross-sell products. You may select one of the following:
  • None - Do not include links in cross-sell products.
  • MoreInfo - Create links to the product More Information page, if one exists.
  • Search Destination - Create links using the product's Search Destination setting.
  • Made - Create links to a generated product page.

After you have finished configuring your Cross-sell settings, click Save, or click Cancel to abandon your changes, and return to the Merchandising screen.

ShopSite Help and Resource Center
Last updated: March 01, 2010
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