Screen: ShopSite > Merchandising > Associates

Associates

Use the Associates feature to reward others for sending customers to your store. With Associates (also called Affiliates), you can pay the referrer — your Associate — when a customer they directed to your store makes a purchase. To start using this feature:

  1. Add an Associate, which creates a special URL to a specific page in your store. The URL includes information for ShopSite to identify the Associate.
  2. E-mail the URL to the Associate.
  3. Have the Associate use the special URL to link to your store.

When a customer comes to your store through an associate link, a shopping cart which includes the associate information is created for that customer*. If the customer places an order, the associate information will be included in the order for the merchant to see. An optional e-mail message is sent to the Associate to let them know that a sale was made.

Note:
By default, ShopSite will retain a customer’s unfinished shopping cart for seven days, and will credit the associate if the customer completes a purchase within that time period. If you want to allow more time for associates to get credit, change the Keep Unfinished Carts setting in Commerce Setup > Order System.
Add An Associate
Create a new associate and set required fields. Until you add your first associate, this will be the only button.
Edit Associate Info
Change the associate's name, e-mail, commission amount, and the URL to which customers from this associate are redirected.
Edit Associate Orders
View all orders placed through an associate, and the total commission owed to the associate.
Delete Associates
Select an associate from the list and click this button to remove the associate.
Download Orders
Click this button to download all orders from a particular associate to your local computer.
The order information will be saved in a tab-delimited file. It is relatively easy to write a simple program to extract the order information and place it in a local spreadsheet or process it in some manner.
ShopSite Help and Resource Center
Last updated: March 01, 2010
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