How to Install ShopSite on NT Servers

To install ShopSite on NT all you need is admin access to your server. For help on installing on a Unix server click here.

Downloading the software:

First, you should download the latest version of ShopSite. Information on downloading should have been e-mailed to you when you purchased ShopSite. If you have not received this e-mail, contact the vendor who sold you the software.

Download the compressed ShopSite file and the "store.auth" file from the server as instructed in the purchase information.

FTP access: Use an ftp client application to download the compressed installation file and the readme.txt file to your NT server's hard drive. You should also have received instructions on how to download a file named "store.auth" either via e-mail or from the person that sold you ShopSite. This file should be transferred to the same directory as the above files before trying to install. The store.auth file is a "key" needed for installation and running ShopSite.

Before you install

View the readme.txt file.

Make sure you are installing the correct version of ShopSite for your server's operating system (OS). Click here for a list of the supported platforms and the system requirements. Obviously you can't install an NT version of ShopSite on a BSD OS or vice-versa.

Be sure your Web server software is working correctly. If your Web server is not working, ShopSite can be installed but will not run. If you do not have a Web server a good one is Apache. It is free. ShopSite works with all NCSA compatible Web servers such as Netscape and Microsoft's IIS.

You will need to have at least version 5.003 of Perl if you are installing ShopSite Manager or Pro. You can download the latest version at Perl's Web site or use the version that is included with the ShopSite NT install program.


Run the ShopSite install exe and follow the on screen instructions. After installation you will need to create a user and set up the appropriate permissions. If you use Microsoft's IIS Web server click on the link that corresponds to the version you use.
IIS version 3
IIS version 4


If your install doesn't work, pay attention to the error message you receive. It may point you in the right direction. If that fails you, try checking the following:

- Your directory structure.

- Is your Web server configured correctly?

- Was the "store.auth" file in the same directory as the install_shopsite program? If so, it should have created a new file called "yourstoreid.auth" in your store's data directory. In our example, at /usr/local/etc/httpd/data/converters there would be a file called converters.auth. Is the URL and store ID the same one you told the salesperson when your original store.auth file was generated? If you changed your mind, you'll need a new store.auth file.

- Are file permissions set correctly for all of the directories that you specified? Not having file permissions and ownership correctly set is the number one problem users run into. Specifically, the user under which CGIs are executed needs to be able to write in those directories.

- You can also search our knowledgebase to see if the problem you are having has been previously reported and if a solution has been posted or suggested.

Installing on a Virtual Server

Installation on a virtual server adds another level of complexity. A virtual server may show the complete file system and paths from your telnet or ftp client but only show a part of the file system when you browse from the Web. Refer to the readme file for more information about installing on a virtual server.

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