Hosting Service

If your store has been successfully installed, most of the hosting service settings were set during installation. You can change some settings, and view others.

Merchant Settings

"My Store" URL

Specify the page that ShopSite opens when you click on the My Store button in the ShopSite button bar, and the store URL that is included on customer receipts.

Merchant e-mail address

Specify the return e-mail address that appears on receipts sent to customers. This is the customer's primary method of remembering your address for future correspondence. ShopSite will also send e-mail to this address to notify the merchant that an order has been placed.

To include a display name with the e-mail address (such as "Tina’s Toys" instead of "tina@tinastoys.com"), type the name inside square brackets before the address, like this:

[Tina’s Toys] tina@tinastoys.com

Order notifications Cc:

Enter any additional e-mail addresses that you would like ShopSite to send messages to when an order has been placed in the store, such as a fulfillment house or warehouse. Enter one address per line, in this format:

name1@mystore.com
name2@mystore.com

You can include a display name with any e-mail address by putting the name inside square brackets either before or after the address.

SSL Security Settings

If you check the Use SSL Security boxes and fill in the correct URLs, ShopSite will use the secure SSL Web server when the customer enters payment information, such as a credit card number. Also when the merchant later views the order information, ShopSite sends the payment information to the merchant’s browser in a secure (encrypted) fashion.

PCI Security Guidelines require shopping carts that accept credit card payment methods to use SSL. Contact your hosting provider for information about configuring your Web server to use SSL.

Usually the URL for the secure shopping cart is the same as the URL for the nonsecure shopping cart with the substitution of https: instead of http:. For example if your regular URL was

http://www.mydomain.com/cgi-bin/sc

the secure URL would be

https://www.mydomain.com/cgi-bin/sc

or if you shared a secure Web server

https://www.shared-secure.com/cgi-bin/sc

It is important to get the domain part of the URL of the secure Web server exactly right. www.mydomain.com is not the same as mydomain.com when it comes to secure URLs.

Note:

Occasionally, even a valid URL can fail the test. For example, some servers may block the calls used by ShopSite to test secure URLs. If the URL is valid, you can ignore errors received when clicking the Test buttons, and still save your settings.

Use SSL security in Shopping Cart

Check this box to have ShopSite use SSL for Shopping Cart and Customer Registration screens.

Shopping Cart secure URL

Enter the secure URL for your Shopping Cart directory. Do not include a trailing slash.

Secure Store URL

Enter the secure URL for your Store (HTML Output) directory. Do not include a trailing slash.

Use SSL security in ShopSite (Merchant Interface)

Check this box to have ShopSite use SSL for secure screens of ShopSite back office.

ShopSite secure URL

Enter the secure URL for your ShopSite back office directory. Do not include a trailing slash.

ShopSite Images secure URL

Enter the secure URL for your ShopSite Images directory. Do not include a trailing slash.

Store Settings

These are the IDs and URLs ShopSite uses to find its CGIs (program files) when a customer clicks on an order, or the seller clicks on ShopSite menu options.

The unique ID of the store (Read Only).

Store URL

The Web address where your store pages are located, not including page names (Read Only). This URL is set in your store.auth file. To change this address, you must get a new auth file.

ShopSite Images URL

The location of standard images used by ShopSite, such as buttons for the back office (Read Only).

Merchant CGIs URL

Enter the URL for your ShopSite back office directory. Do not include a trailing slash.

Shopping Cart CGIs URL

Enter the URL for your shopping cart directory. Do not include a trailing slash.

Product Information

Product

This field indicates which ShopSite product you are running (Read Only).

Version

This field indicates the version of ShopSite that your store is running (Read Only).

Serial Number

The serial number of the store (Read Only).

Code

Coded information about your store to assist support personnel (Read Only).

Hosting Service Configuration

The operating system that the ShopSite server is running (Read Only).

Partner ID

The unique ID of the ShopSite Partner that is hosting this store (Read Only).

Data Directory

The data directory is where ShopSite stores the databases and most configuration files for your store. Typically the data directory is not located in or below the output directory. In other words the data directory is not part of the Web server's document root (e.g., htdocs, WWW, or HTML directories) (Read Only).

Output Directory

This field indicates the directory where ShopSite is to place the output (HTML) files when it updates the store (Read Only).

Media Directory

This field shows where the image files used in your store are located (Read Only).

Digital Download Directory

This field shows where the digital download files used in your store are located (Read Only).

XML Orders Download URL

This field shows where the XML order CGI is located (Read Only).

E-Mail Service Configuration

This section indicates what server and process ShopSite will use for sending emails for order notifications, etc. In 99% of the cases Sendmail is the service to use and it resides on the server ShopSite is running on. If you want ShopSite to send email via another server then select Remote SMTP.

E-Mail Service

Sendmail is the default. Choose remote SMTP if you want choose another server for sending email.

Sendmail Location

If Sendmail is selected then this indicates the last few folders of the directory path to the sendmail program. This field is not editable.

E-Mail Service Configuration: Use Remote SMTP
If you select "Use Remote SMTP" for your E-Mail Service then you will have to following fields displayed.

Server Domain Name

Enter the domain name of the SMTP server. For example: mail.MyDomain.com

Port

The normal communication port is 587. Change the value if your mail server requires a different port.

Connection security

If your mail server requires a secure connection indicate the protocol to use here (e.g. STARTTLS or SSL/TLS)

Authentication method

If your mail server requires a password select "Normal password".

User Name

If you specified "Normal password" above this field displays to enter the User Name.

User Password

If you specified Normal password for the Authentication method, this field displays to enter the password.

Send Test Email

Once you have configured the appropriate fields, click the Test Email button, follow the prompts and check if the email was delivered.